We are growing at a rapid pace and we don't expect an individual player to understand the amount of attempted abuse, collusion, chip dumping, lying and cheating that happens everyday.  We would rather have account2account transfers be instant, withdrawals be instant and deposits instant with ZERO confirmations like www.coinbet.ag, but a poker website cannot have that because your fellow players attempt to take advantage of the situation.  Every poker website examines account2account transfers and there can be delays but a simple ticket or email to support@betcoin.ag would have had this taken care of.  You did not include a username therefore we still cannot help you but we are here anytime.  On another note, I am a forum rep and not a support rep.  

We will get you taken care of as we do all of our great players.