1) tried to withdraw 36
2) could not due to hot wallet so tried to withdraw 31 which caused an error and dropped my available funds to withdraw by 31 (31.17 exactly)
3) Considering the fact that i was still aloud to withdraw any amount higher then 31.17 because this is where my balance seemed to be 'zeroed' out, and the fact i was panicking as i had felt i had lost these coins due to your site's bug YOUR ERROR not mine, this then tempted me to continue my bets in the only hopes to get some coins back.
This should be top priority. That's a serious amount of money to just disappear. Basically you withdrew and the site let you withdraw and zero'd your balance without sending any coins. This is truly a messed up situation.