Hello dear player.
We beg our pardon that you affected from that terrible bug. Our technical team looked at your betting history and noticed that You made 29 bets not in a "buggy" range. Also I want you to know that yesterday's "buggy" bet analysis and calculation has been done by robot. It determined how much was the actual lost and based on that analysis we refund bitcoins, that players lost because of that bug.
We beg our pardon that you affected from that terrible bug. Our technical team looked at your betting history and noticed that You made 29 bets not in a "buggy" range. Also I want you to know that yesterday's "buggy" bet analysis and calculation has been done by robot. It determined how much was the actual lost and based on that analysis we refund bitcoins, that players lost because of that bug.
This doesn't make sense. I made hundreds or perhaps thousands of bets and if only 29 were not buggy I don't know how you can say I only get a 0.2 refund. If I did win by take advantage of your system like if it thought I was going to bet low, and instead bet high. You would refuse to cash out the money. So anything less than a full refund is unfair.
When I made like 10 bets with 99% win chance, I lose like 8 of them. The undeniable truth is I was cheated, I am willing to accept it was an accident and try your site more, but to keep my money from it is a scam. A refund of only 0.2 is an insult