I can say they really are scammers, they just stole my 571 FTM , all my Fantom funds, I give them all proofs of deposit and screenshots of TX credited in their deposit Address, but it was never credited in my account.
I just tired of write them emails every day for the same matter, you can see other review of people with same problems:
https://medium.com/@hotbitvictims/how-hotbit-exchange-scammed-its-users-bc07c518b42dhttps://www.reddit.com/r/CryptoCurrency/comments/agnhh5/proof_that_hotbit_is_a_scam_exchange_completely/https://www.trustpilot.com/review/www.hotbit.io