If im not using the correct terms or use of the terms i apologise
in my mind i compared it to any other situation you would find reset and disable.
if your playstation froze you might just reset it
you wouldnt disable it and turn it off altogether and stop playing
thats the point i was making but it seems my defintion was off

on the blockchain webiste they clearly state "reset" which to me means somethings stopped working, so reset it back to normal functionality
i recieved the email saying 2 factor is disabled, which has thrown me

I cant actually log in to the wallet, I went to blockchain.onion and entered my identifer and password but its saying I have been sent an authorization email.....its like a loop that im stuck in and am just confused about it

I will switch to gmail, I set up all these things 6 months ago and have learnt since then

thats where I am atm anyways, requested a reset of 2 factor, recieved a "2 factor has been diasbled" email and poor communication

and now when i go to log in its asking me to check my mail for 2 factor, though its been disabled

this just seems illogical to me and im pretty confused how something so basic can become such a nightmare

cheers

Hi thanks for the quick reply! I am using safemail which I respect can be slow, I have also checked the junk folders and nothings there

I recieved an email saying "2 factor authentication has been disabled" but this is not what i requested..
im a bit worried about this, as I didnt want it to be disabled, I just wanted a reset and to continue using as before....

cheers

Hi my 2 factor authentication was not working properly and the verfiication emails would come through 10 hours late.

I requested reset and waited 20 days. today has come and the reset has happened. I go to my wallet and it says an email has been sent to my adress

I dont see any emails

not sure what else to do now, any ideas?

cheers

me