Our company purchased 3 UranusMiner from HashCoin. We received the order confirmation and a regular invoice last July. The delivery was scheduled August/September. On the 15th of September they reported an issue regarding chip licenses without letting us know a specific delivery date. We have been waiting for two months now and it seems impossible to speak with someone in charge in the orders/shipping department. Anyone in the same situation? Is it possible to ask for a refund?
Thanks in advance
Thanks in advance
Unfortunately yes -> check this out!
If you read from page 33 to here, they do not give any refund, they try to model your Uranus purchase into a cloudmining contract....
Thanks for the advice! I will read for more details.