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This Message I received from advcash after I create a ticket after 2 days
Hello,
(Please wait until we get an update about this from our Bitcoin provider. We are waiting till they fix a technical issue on their side. You can either wait till this is fixed, or have your BTC refunded to you.)
and I replay I want refund and give them the address but no replay from my Ticket
It takes too long to fix any thing or replay to my Ticket
Hello,
(Please wait until we get an update about this from our Bitcoin provider. We are waiting till they fix a technical issue on their side. You can either wait till this is fixed, or have your BTC refunded to you.)
and I replay I want refund and give them the address but no replay from my Ticket
It takes too long to fix any thing or replay to my Ticket
We wish we could help you here, but it does not really depend on us in any way. We are waiting for our provider to do all that.
Its your provider its your problem , I sent to advcash the money and they didn't put it in my wallet , you must make a refund to me and fix your website problems and you said the support not slow but the reality they are very slow to replay on any ticket and they just talk and didn't fix anything
Refunds are processed by the same Bitcoin provider as everything else. What exactly do you expect us to do? We are caught in this just like everyone else. Everybody has technical problems from time to time. Please just wait.
worst support ever
