problem solved, the support is contacted and gave me the payment.
excellent support

Help,  cloudbet failed Withdrawal
cloudbet not pay me

Hello guys,
My transaction was pending since October 5 and today's transaction was lost in my wallet and do not have the balance cloudbet

05 Oct 00:12   Withdrawal   -0.0209   sending   3LToDCA3mQQtWhupCFWE4mFmCQCLyFNL9h   

8a635263975b1349851e602a6626bcc1748e5c8df808351ca6c25553a0c5a9ec

(traductor google)