Деньги вчера неожиданно вернули. Пришло сообщение "ticket resolved". Все левые операции откатили, в логах их нет. Сразу сделал withdraw. Сегодня получил.

И похоже ворует он уже давно.
https://www.reddit.com/r/Bitcoin/comments/308kr5/cryptsy_stealing_coins_of_inactive_accounts/

They unlocked my account. b928d5c7a81a40713407d40a8bf1e92ded1a59d1 stole my money. Two transactions (Oct 1 and Oct 9) without login.
Last logon: May 23 and today(Oct 20)

Это админ cryptsy. В login history аккаунта заходов в это время нет

Продолжение. Наконец-то ответили.
Hello www,

 I am sorry, but the answers you have provided for the security questions you generated at the time of signup are incorrect.

In order to be able to assist you further, we must now require that you verify your account.
Your account is now unlocked and you should be able to access the application https://www.cryptsy.com/users/verify.

Please note that your account's ability to withdraw and trade has been disabled until we are able to verify and approve your account.

Once verified, please let me know by replying to this ticket. Thank you.



Sincerely,
Grace
Cryptsy Security Agent
Cryptsy.com

    Add 2 Factor Authentication

    Official Cryptsy Facebook

    Cryptsy Blog

                                                            
Grace's Trade Key
ff6b5268c43890eccd602c63a2c0c3232790dd7a

Разблокировали. Деньги украдены 9 октября. Спер Trade Key: b928d5c7a81a40713407d40a8bf1e92ded1a59d1.

заблокированный

да ответил я на вопрос. Толку-то все равно 0. Причину блокировки не объясняют

Без всяких причин заблокировали account.
Support тупо послал.

#212500 This account is locked due to 6 months of inactivity. Contact support@cryptsy.com to unlock
www
reported 1 day ago
Please, unlock my account.
Stephanie
said 1 day ago
Hello www,

Thank you for contacting us.

Due to inactivity, your account has been locked for higher security. Please reply to this ticket with the correct answer to your security question so we can unlock it for you:

Security Question 1
    What was your childhood nickname?



Sincerely,
Stephanie
Cryptsy.com


                                                     ***** Is your account secure? *****
Add 2 Factor Authentication to protect your investment by going to your settings page and adding 2FA protection.

Stephanie's Trade Key
09aa480347b4b9f42bf0e36dfc20a9b48e73080b
www
said 1 day ago
I have only one nickname: www.
Last logon: on May, 23
Why locked?
 
Stephanie
said 1 day ago
Hello www,

I am sorry but the answer you provided is incorrect. Please try one more time to answer the question correctly.

Security Question 2
    What was the name of your elementary / primary school?



Sincerely,
Stephanie
Cryptsy.com


                                                     ***** Is your account secure? *****
Add 2 Factor Authentication to protect your investment by going to your settings page and adding 2FA protection.

Stephanie's Trade Key
09aa480347b4b9f42bf0e36dfc20a9b48e73080b
www
said 1 day ago
What are you want, Stephanie? I don't understand you. Can you unlock my account?
www
said 1 day ago
What was the name of your elementary / primary school? - it is not a security question.
 
Stephanie
said 1 day ago
Hello www,

To better assist you, your ticket has been escalated to our technical support team. I am asking for your patience and understanding while we are working to resolve the issue.

Thank you.


Sincerely,
Stephanie
Cryptsy.com


                                                     ***** Is your account secure? *****
Add 2 Factor Authentication to protect your investment by going to your settings page and adding 2FA protection.

Stephanie's Trade Key
09aa480347b4b9f42bf0e36dfc20a9b48e73080b
Grace
said about 18 hours ago
Hello www,

The lock is mentioned on our terms #27 where accounts with inactivity for more than 180 days will be locked out. We are now asking you the same questions you provided us at the time of sign up to confirm that you really are the owner before unlocking.

Please try one more time to answer the questions correctly. If you are unable to answer these questions correctly, you will be required to verify your account before we can continue assisting you.
 
Security Question #1
What was your childhood nickname?

Security Question #2
What was the name of your elementary / primary school?


Sincerely,
Grace
Cryptsy Security Agent
Cryptsy.com

    Add 2 Factor Authentication

    Official Cryptsy Facebook

    Cryptsy Blog

                                                           
Grace's Trade Key
ff6b5268c43890eccd602c63a2c0c3232790dd7a
www
said about 1 hour ago
It is not true. I have been logged on May 23 last time. I think you want to steal my money.

It locked my account without reasons and steal my money.

I have made a ticket in https://cryptsy.freshdesk.com/support

#212500 This account is locked due to 6 months of inactivity. Contact support@cryptsy.com to unlock
www
reported 1 day ago
Please, unlock my account.
Stephanie
said 1 day ago
Hello www,

Thank you for contacting us.

Due to inactivity, your account has been locked for higher security. Please reply to this ticket with the correct answer to your security question so we can unlock it for you:

Security Question 1
    What was your childhood nickname?



Sincerely,
Stephanie
Cryptsy.com


                                                     ***** Is your account secure? *****
Add 2 Factor Authentication to protect your investment by going to your settings page and adding 2FA protection.

Stephanie's Trade Key
09aa480347b4b9f42bf0e36dfc20a9b48e73080b
www
said 1 day ago
I have only one nickname: www.
Last logon: on May, 23
Why locked?
 
Stephanie
said 1 day ago
Hello www,

I am sorry but the answer you provided is incorrect. Please try one more time to answer the question correctly.

Security Question 2
    What was the name of your elementary / primary school?



Sincerely,
Stephanie
Cryptsy.com


                                                     ***** Is your account secure? *****
Add 2 Factor Authentication to protect your investment by going to your settings page and adding 2FA protection.

Stephanie's Trade Key
09aa480347b4b9f42bf0e36dfc20a9b48e73080b
www
said 1 day ago
What are you want, Stephanie? I don't understand you. Can you unlock my account?
www
said 1 day ago
What was the name of your elementary / primary school? - it is not a security question.
 
Stephanie
said 1 day ago
Hello www,

To better assist you, your ticket has been escalated to our technical support team. I am asking for your patience and understanding while we are working to resolve the issue.

Thank you.


Sincerely,
Stephanie
Cryptsy.com


                                                     ***** Is your account secure? *****
Add 2 Factor Authentication to protect your investment by going to your settings page and adding 2FA protection.

Stephanie's Trade Key
09aa480347b4b9f42bf0e36dfc20a9b48e73080b
Grace
said about 18 hours ago
Hello www,

The lock is mentioned on our terms #27 where accounts with inactivity for more than 180 days will be locked out. We are now asking you the same questions you provided us at the time of sign up to confirm that you really are the owner before unlocking.

Please try one more time to answer the questions correctly. If you are unable to answer these questions correctly, you will be required to verify your account before we can continue assisting you.
 
Security Question #1
What was your childhood nickname?

Security Question #2
What was the name of your elementary / primary school?


Sincerely,
Grace
Cryptsy Security Agent
Cryptsy.com

    Add 2 Factor Authentication

    Official Cryptsy Facebook

    Cryptsy Blog

                                                            
Grace's Trade Key
ff6b5268c43890eccd602c63a2c0c3232790dd7a
www
said 40 minutes ago
It is not true. I have been logged on May 23 last time. I think you want to steal my money.