....aaaaaaaaaand it's down yet AGAIN. That's three significant incidents of downtime within a 6-month period. Meanwhile, my server on another VPS provider has been running for almost two years with no interruptions.

I'm going to finally join the exodus from this shit service. Evidently, MomentoVPS achieves its low price by sacrificing reliability.

Sorry, thirdlight. I can't help you, becaaaaaauuuuuusssseeee.......

MomentoVPS went down AGAIN, last night at around 3am GMT. At first, the VPS instances and Dashboard were gone (503 error for the Dashboard page, the rest of the site still worked). Within 2 hours, the entire site was down, and it is STILL down right now.

Before their chat page went down, phantomcircuit said:


I hope by "fix" he means he's going to buy a real SERVER. You know, those big machines that come with ECC memory, redundant power supplies, RAID, etc, as opposed to the consumer-grade office PC this site seems to currently be run from.

It doesn't look good, however. I can't imagine what problem would take this long to fix. I've NEVER had to put up with this much downtime.

UPDATE: It's now May 17. MomentoVPS is STILL DOWN. Phantomcircuit claimed that by "fix" he means copy the data from a pre-fail, non-RAID hard drive and finally start using RAID. The pre-fail state of the hard drive is supposedly making it read very slowly. Sheesh, this is a seriously AMATEUR operation. This is how Intersango runs a VPS service? I wonder if the wallet behind Intersango's exchange is on a non-RAID hard drive. I wouldn't want to hold any bitcoins there.

Found the problem, no thanks to phantomcircuit. For others having the same problem: Momento's DHCP server is down (or they discontinued the service). That means you may need to manually configure your IP address in addition to the other variables.

Adding my story, so it's not just one guy.

First of all, MomentoVPS always required manual configuration of the DNS server and the routing table, while other companies do this automatically through DHCP. There is zero documentation about this issue on the MomentoVPS web site. The only way to find out what IP addresses to use for the default gateway and the DNS server is to ask phantomcircuit on IRC.

I got very familiar with the manual configuration process because my VPS instance had two hard drive failures (virtual or real? IDK) over the past month resulting in a total loss of the filesystem, forcing me to reinstall the OS and reconfigure everything from scratch.

This morning, my VPS instance stopped accepting SSH connections. It turns out that the reason why is because phantomcircuit changed the topology of the internal network (why?). 10.2.0.1 is no longer the default gateway. What is? Who fucking knows. I was given one gateway, but it didn't work either. Someone in the #momentovps IRC channel was given a different address to use as the gateway. That one didn't work for me, either (might as well try). My VPS instance is utterly unable to reach the Internet, or be reached from the Internet, except through their VNC service.

As I said above, PROFESSIONAL VPS companies push all the important network config info over DHCP, so they can change their network topology with no disruption to service. Even a piece of shit $5 Linksys router pushes ALL the relevant info over DHCP so you don't have to write your own routing table. The change of the gateway only broke things because of phantomcircuit's incompetence.

Finally, phantomcircuit asked for my GUID, and I gave it. Then, a few minutes later and without saying another word, he went offline! My VPS has been down all day, and thanks to him, will be down AT LEAST all night and all day tomorrow. And now that I'm starting to think about asking for a refund, I discover that he's being evasive towards people who want refunds.

The barriers to n00bs buying Bitcoin are not as bad as the barriers to getting into this forum.

It's definitely not worth it to start mining.

Wow, that's amazing!

Hi. These restrictions are highly counterproductive. That is all.

I need to post in the MomentoVPS thread to let everybody know it's not just one person who is getting ripped off by their terrible service.