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Guys, check your (MtGox, personal etc.) wallets, there should be a record of the sums sent to CryptoXChange. The address you sent to is the deposit address. Without that proof, you're just helping calculate a total loss, but I don't think you have any claim.
I have an email trail of the transfer to bank account request, I have copies of all real money documentation being sent to them. I dont need a bitcoin address to make a valid claim. It won't matter in any case since they have done a runner, and nobody is getting paid back anything. |
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- AU$1668.09
- No idea, i've wiped my hands of bitcoin for good
- 6 Nov 2012
- $0
I would love to know if anyone has had any responses via letter or email or otherwise. I'm almost inclined to go for a drive and meet this scammer face to face
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How were you contacted? by phone, email?
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another concern I have is that in order to be 'verified' on cryptoXchange, I had to supply scans of license and passport information. What will CryptoXchange do with this information even IF they pay back everyone?
I notice that CryptoXChange are very quiet on these boards, but I know they are reading, and they should be addressing these concerns
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well ive been sent an email promising that everything will be paid back within 2 weeks. I guess I'll just have to wait a bit longer Ticket #XXXXXXX: withdrawal of money to bank account Your request (#XXXXXXX) has been updated. Reply to this email or follow the link below: http://cryptoxchange.zendesk.com/tickets/XXXXXXXSupport, Nov 19 09:28 pm (EST): Dear user, We are processing all withdraw in the queue and you should expect your withdraw to get cleared in next 2 weeks. We apologize for the delay and thank you for your business. Effective immediately Crypto X Change will be shutting down trading / deposits and returning all client funds. Please do not deposit any bitcoins to your unique deposit address or do not deposit any AUD or USD via any deposit methods. All deposits made on 19th before this announcement will be honored and returned without any fees. You can use the website to place your withdraw requests and withdraw coins. Please send your questions or support requests to support@cryptoxchange.com . It has been a pleasure working with the Bitcoin community and we wish Bitcoin a great future ahead. Please follow our blog for more updates. http://www.cryptoxchange.com/blog/Regards, Crypto X Change XXX YYY, Nov 16 04:25 pm (EST): Order Id:XXXXX Hi there, this withdrawal still hasnt arrived in my bank account. can you confirm the status? order request was 6 Nov XXX YYY |
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so whats my next step? AFP, ACCC? I'm owed over $1600.
Seems like these guys have run off with the money. I always knew bitcoin was a high risk venture, and I only put in what I could afford to lose, but it's never nice to be caught out by scammers who looked pretty legit to me.
This is why bitcoin will never get off the ground in any meaningful way, there just isn't any reasonable recourse to be had
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Whats the average wait time for withdrawal of funds to an Australian bank account from CryptoXChange?
Their helpdesk said it could take upto 10 business days.
I booked a withdrawal order on 6 nov, and still no funds. I have to wait till the 22nd November by my calculations.
Why do they need 10 business days to send funds? This seems like an extraordinarily long time to just send funds. they don't even need to visit a branch, they could just send it via whatever bank they use to my account directly.
Not real happy about this level of service so far, i'd love an explanation to the reasoning of a 10 business day wait time. even a bank check or wire transfer would clear quicker.
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Thanks for the great service, +1
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Received and actioned my withdraw request within the day, very good service.
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2 interest payments received so far for me, ty
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0.20btc interest received ty.
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so whats the best non-digital way to store your bitcoins? something you can put in a safe, but not rely on a usb or whatever
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I guess i got to post to get the numbers up. bought my first 20 BTC today
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nothing yet, just collecting and waiting to see what I can use them for
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thanks for this information
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New bitcoin user, still trying to find a good way to buy bitcoins in AUD
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