Anybody have some words of wisdom? It would be very much appreciated! 

Hello. First timer here and am not quite sure what to do or how to acquire the appropriate assistance. I made a bank cash deposit through my bank as follows: Bitinstant>Cash deposit>Trust Bank>Catapult ( send bitcoins to email). I have received my receipt online from the payment provider but have been waiting for 6 hours for any email containing my bitcoin link. Trust bank does not issue any quote number to track on bit instant. I have tried numerous times to contact anybody for help through emails and IRC. There were a few more people in chat having the same issue waiting for answers like me. Should I be concerned? Are you out there Charlie? And can you lend me a hand, I'm really trying to get into this system but have turned up empty handed.

Its only 5 bitcoins   my email has "dubskee" incase you cant find me.

Thank You