Dear All,

I would like to express my apologies to anyone who has had difficulty corresponding with Tradehill. We always strive for timely responses to support@tradehill.com and quality care from our Client Services Department. I'm disappointed to hear we have left anyone feeling frustrated or unable to contact us directly. To GabrielZ specifically, the server on which our phones are hosted was down for two days last week, which corresponds with the time frame of your attempted phone call. We have rectified the issue and, if you are willing to give us another chance, I invite you to reach out again. I am unaware as to why your previous e-mail was not sent through, but we've tested our servers and verified they are working properly.

I would also like to apologize for the confusion with multiple addresses floating around the web and appreciate your concern with verifying our office's location. We are located in the Spear Tower of 1 Market Street in downtown San Francisco. As a security-conscious company, we do not publicly release more specific details of our location, except in professional correspondence. We are, in fact, a sub-tenant of a Spear Tower lessee: as a rapidly growing start-up, we enjoy the freedom to take on additional office space as needed. If you are interested in scheduling a visit to our office, please contact our client services team at support@tradehill.com. You may also call our office at 1 (415) 422-9628; leave a message with your name, phone number, and purpose for calling; and our appropriate team member will return your call within one business day, though we always aim for much faster. For those unable to schedule an appointment for an in-person visit, I invite you to check out our Facebook page where you can stay up to date with photos, event invitations, and special announcements.

If you would like to chat with some of our staff, as well as other Bitcoin enthusiasts, Tradehill hosts the monthly San Francisco Bitcoin Social. Though the location occasionally differs, our standard location is a large office space at the intersection of 20th and Mission Street. This space is graciously offered to us for these events, however Tradehill does not own or currently lease this space. Please join the meet-up group for the exact address and we'll see you at the end of the month.

Thank you for your time and, again, I apologize for the confusion and any distress it may have caused.

Sincerely,

Ryan Singer
President and Co-Founder
Tradehill, Inc.

Agency would have been good, too.

Hi guys,

I co-founded the new Tradehill with Jered Kenna in November. We are in Spear Tower, Suite 3500. My phone number is 650-924-2785 and I'm happy to talk.

The forwarding addresses were set up by our lawyers, and we were founded at 2415 Mission St with office space donated by 20mission. Many of our documents that should reflect the 1 Market address haven't been updated yet and still read 2415 Mission.

--
Ryan Singer
President, Co-Founder
Tradehill, Inc.

Bitinstant.com takes moneygram for bitcoin.

--
Ryan

Hi! My name is Ryan. I've been working in Open Source Software for the past 12 years, most famously being the marketing rep for the US with OpenOffice.org. I'm a Stanford researcher in the Peace Innovation Lab and a Market/Crypto-Anarchist.

In the last few months, I've been spending a lot of time at 20Mission and getting to know Jered from Tradehill, JRO from Ringcoin and Charlie from BitInstant. I'm very excited about Bitcoin and am looking forward to announcing some projects I'm working on.

I thought it'd be cool to meet everyone on the forums.

--
Ryan