I transferred 125€ and after 9 days still nothing. I opened i ticket, customer support said admin will have to look at it. Then 2 days passed and still nothing. Within EU, SEPA does not take more than 4 days (Max!) my bank says. They keep referring me to some "administrator" but that's it. Nobody has contacted me or told me when will the question be resolved. This kind of "businessmen" are very bad for BTC future. Now im buying only from another person and via escrow, so everything is traceable and legit.
I would not recommend using their service, nor will i EVER use their services. Today i sent them a reply, that if i wont get an answer what is going on and when will money be transferred then im going to police. Its a fraud!
If they cant handle their business (delays, problems with IT or whatever then just return my money).
update: Chris from Intersango let me know today that they have a major backlog, because of some sort of problems with UK banks. Seems i have no other alternative- just have to wait.. and hope.
update 2: Ok, after the cage rattling i finally got my money on the account. Will try to retrieve it now, so nothing else wouldn't go wrong. Would i use them again? I think no.
In conclusion: if you want to buy or sell BTC, use some other site that provides fast and accurate transactions o buy/sell on person to person basis.