I am not trolling, I am a real person.  I understand and admit that I was naive, uninformed and too trusting in this situation.  I had 2 previous successful experiences with Bruce so I didn't think that this debacle would happen.  I came to this site for help and information- not to be insulted.   

Sorry, I just thought people should be aware of the situation.  I wasn't trying to cause any trouble.  I just wanted some advice. 

This is what he just wrote to me....I think I should just file a police report at this point.  Is there any chance of me getting a penny of my money back?  What do you guys think I should do?  I am beyond frustrated and angry!


So here's what happened....

The supplier where we have been getting our Bitcoins from.... was hacked and robbed. 

They lost about $250,000 worth of Bitcoins.   About $10,000 worth of those Bitcoins was OURS.   ( Lucky it wasn't a lot more than that, at the time. )

So, I am quickly arranging to get more Bitcoins through an alternate source, but it will take a couple of days to complete the bank wire transfer to Hong Kong... and get the Bitcoins in hand.

First, obviously, I apologize for any inconvenience and trouble this delay has caused.  It cost me $10,000 so far.  Plus unhappy customers, which is even worse.

At this point, I can give you two choices.   You can either wait about 3 days for the entire Hong Kong bank wire / purchase process to complete....  Then I'll send the Bitcoins to you.     Or....  I can issue a refund to you of your US dollars.   However, note that issuing a bank check by mail will take about 2 weeks to be sent in the mail.

Please let me know which one sounds better to you.  And, again, I apologize for this situation. 

Obviously, we will be using a different supplier and this should never happen again.

Bruce

This is what he just wrote to me....I think I should just file a police report at this point.  Is there any chance of me getting a penny of my money back?  What do you guys think I should do?  I am beyond frustrated and angry!


So here's what happened....

The supplier where we have been getting our Bitcoins from.... was hacked and robbed. 

They lost about $250,000 worth of Bitcoins.   About $10,000 worth of those Bitcoins was OURS.   ( Lucky it wasn't a lot more than that, at the time. )

So, I am quickly arranging to get more Bitcoins through an alternate source, but it will take a couple of days to complete the bank wire transfer to Hong Kong... and get the Bitcoins in hand.

First, obviously, I apologize for any inconvenience and trouble this delay has caused.  It cost me $10,000 so far.  Plus unhappy customers, which is even worse.

At this point, I can give you two choices.   You can either wait about 3 days for the entire Hong Kong bank wire / purchase process to complete....  Then I'll send the Bitcoins to you.     Or....  I can issue a refund to you of your US dollars.   However, note that issuing a bank check by mail will take about 2 weeks to be sent in the mail.

Please let me know which one sounds better to you.  And, again, I apologize for this situation. 

Obviously, we will be using a different supplier and this should never happen again.

Bruce

I was new to the bitcoin game and when i did a google search his sites was one of the first results.  I bought into the positive experiences that were posted on his site and it was a pretty easy process.  I had conducted two successful transfers with him within the past few months.  I had not heard of his shady past or that he had gotten "hacked" until after this last transition.  Don't worry, next time I will ensure that I buy from a reputable source!  I have learned my lesson 

I FINALLY heard back from him and he said that he would get back to me within 4 hours.  Will keep you guys updated...

I texted him and left a message on his cell stating that if I didn't hear from him within 2 days that I would go ahead and report him.  Will keep you guys updated.  Thank all of you for your help! 

Just talked to my bank and since I did a cash transfer there is nothing that they can do at this point . They recommended filing a police report or taking legal action.  What do you guys think I should do?

To mix tape man...I used cash to transfer and it was on 8/27 so I don't know if My bank could reverse charges at this point  

I have called the 6465800044 number many times and have only been able to leave messages.  I live in CA so going to him isn't feasible.  Could you really go to his office?  I just hate losing so much money and not hearing anything from him.  I feel so powerless...  Let me know.  I would appreciate resolving this situation in some way.  I will make sure to do my due diligence in the future.  Thanks!

I just wish that there was something I can do...even to get a partial refund or something   

I don't know what to do.  I am pretty new to the bit coin community and didn't do my due diligence by reading up on Bruce before my most recent transaction with him.  I had successfully transferred money to Bruce twice in the past, and received my bit coins oftentimes the same day.  On August 27th, I transferred $951.21 to Bruce's account through my bank and have yet to receive my bit coins.  I have tried to get in touch with him by email, phone messages, and texts.  The only word I have heard from him was after I sent my picture of the bank receipt through text.  He said that he didn't get the picture.  I have resent the picture a number of times to no avail.  I am at a loss of what to do next.  I know I deserve some blame for being naive about the situation but losing close to a grand really sucks.  Can anyone help me with what I should do next?  Please help!