Please help, direction, & advice.

I have Antminer U3, now it no detected by cgminer. I am using windows 7. I have always reinstall zadig, it still not detect. No volt, no hashrate, it shown on cgminer reset stratum. if i unplug the usb, it still not power to develop hashrate. Any direction on bitcointalk have performed but it still not power to rise up the hashrate. I have tried on OSX (Macbook) using cgminer, it same too. can anyone give me advice?



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