Yeah I've sent them an email and tried calling. I didn't get home until 5pm (would be 7pm there) so I assume the office is closed.

Hey guys,

Just looking for some help with this issue I have. First time buying from canadianbitcoins.com and I don't want to form a bad opinion because their service seems great and the reviews are pretty good.

So, I had submitted a request for a certain amount of bitcoins on this past Saturday. I followed all of the steps correctly (checked multiple times before and 100 times after) and decided to make my deposit to the account on the same day, Saturday. The TD bank that I went to to do a Cash Transfer was open on Saturday, obviously. I am thinking that this may be the issue? I understand that they have to process each transaction manually between Mon-Fri 9am - 6pm, but I don't see how a transfer can go unnoticed for a full day.

Does anyone know when they process transfers they receive on Saturday?