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1  Economy / Exchanges / Poloniex Account Hacked - Support Ticket 10 Days With no Response on: June 24, 2017, 06:28:10 PM
My Poloniex support ticket is 10 days old. I have no access to my account or my BTC. What are my options beyond continuing to wait?
2  Alternate cryptocurrencies / Service Discussion (Altcoins) / Re: Poloniex Account Hacked - Do Email Confirmations Prevent Withdrawal? on: June 20, 2017, 03:37:55 PM
Thanks for the response. Blockchain.info doesn't show it going through to that address, so that's good news. Hadn't thought about that.

Now if Poloniex would just respond to the ticket that I opened a week ago, that'd be really great.
3  Alternate cryptocurrencies / Service Discussion (Altcoins) / Poloniex Account Hacked - Do Email Confirmations Prevent Withdrawal? on: June 14, 2017, 11:26:22 PM
So, I did a stupid and didn't enable 2FA on my Poloniex account. Several hours ago, I received an email stating that I had logged in from a new IP address, which was not the case. 2FA was enabled automatically as a result of that login, based on the email that I got. Shortly after, another email asking for confirmation of a .65BTC withdrawal came through. As soon as I found these emails, I froze the account. Best guess is that I got the emails and froze it up about 2 hours after the withdrawal was ordered.

Support ticket is open and I'm waiting to hear back from them. What are the odds that the email confirmation system worked and I still have my bitcoin?
4  Other / MultiBit / Multibit HD Stuck Unconfirmed on: May 19, 2017, 01:38:29 AM
So, the typical story. Transaction fee was too low and the transaction is stuck unconfirmed. Usually, I'd just wait it out, but the address I sent to expires in two days, and I'd rather not lose this send. Any way to increase the fee? I've tried restoring and repairing with no luck. I'll be switching over to Electrum after this, just have had too many issues with MultiBit. No easy way to change fees on a per-transaction basis, no easy way to do RBF or CPFP, and it has a habit of double sending transactions so that most accelerators don't work.

TxID: f6b0e691e5ca212e9ac42b03971fbe3da0c3a2e44eb295e157032941da2f0327

Thanks!
5  Bitcoin / Armory / Re: Armory crashed and encrypted an unencrypted wallet? on: October 17, 2016, 08:02:28 PM
Thanks a million, that's what I'll try.
6  Bitcoin / Armory / Re: Armory crashed and encrypted an unencrypted wallet? on: October 14, 2016, 08:29:09 PM
Yeah, I can see that. Can you tell me what that means, and if I can do something with the copies to access the bitcoin?

1. DO NOT DELETE ANY OF THE COPIES
2. Move 2 copies out of your Amory user folder into any other folder
3. Check the filename of the copy remaining in Armory folder. If not 2i9jR2jWX.wallet, change it to 2i9jR2jWX.wallet
4. Run Armory, check for the coins after initial Db setup
5. If that wallet is corrupted, rename it slightly (any change to the filename will do), then move that wallet file to where you moved the other 2
6. Repeat steps 3-4 for the other wallet files (move to Armory user folder, check the name is right, run Armory)

Will do. The problem isn't that I can't see the coins though; they're sitting right there, taunting me. It's that it's a password protected wallet, though my friend swears he never set a password. Will the steps above have any effect on that?

Thanks!
7  Bitcoin / Armory / Re: Armory crashed and encrypted an unencrypted wallet? on: October 13, 2016, 08:19:26 PM
Code:
2016-10-08 19:10 (WARNING) -- ArmoryQt.py:2789 - ***WARNING: Duplicate wallet detected, 2i9jR2jWX
2016-10-08 19:10 (WARNING) -- ArmoryQt.py:2799 - Second wallet is more useful than the first one...
2016-10-08 19:10 (WARNING) -- ArmoryQt.py:2800 -      Wallet 1 (skipped): /Users/James/Library/Application Support/Armory/armory_2i9jR2jWX__02.wallet
2016-10-08 19:10 (WARNING) -- ArmoryQt.py:2801 -      Wallet 2 (loaded):  /Users/James/Library/Application Support/Armory/armory_2i9jR2jWX_.wallet
2016-10-08 19:10 (WARNING) -- ArmoryQt.py:2789 - ***WARNING: Duplicate wallet detected, 2i9jR2jWX
2016-10-08 19:10 (WARNING) -- ArmoryQt.py:2799 - Second wallet is more useful than the first one...
2016-10-08 19:10 (WARNING) -- ArmoryQt.py:2800 -      Wallet 1 (skipped): /Users/James/Library/Application Support/Armory/armory_2i9jR2jWX_encrypt.wallet
2016-10-08 19:10 (WARNING) -- ArmoryQt.py:2801 -      Wallet 2 (loaded):  /Users/James/Library/Application Support/Armory/armory_2i9jR2jWX_.wallet
2016-10-08 19:10 (INFO) -- ArmoryQt.py:2822 - Number of wallets read in: 1

Clearly there are 3 copies of that wallet file in your datadir, and Armory is prioritizing one of them.

Yeah, I can see that. Can you tell me what that means, and if I can do something with the copies to access the bitcoin?

Thanks a million.
8  Bitcoin / Armory / Re: Armory crashed and encrypted an unencrypted wallet? on: October 13, 2016, 08:09:16 PM
Go to /Users/James/Library/Application Support/Armory/ and post a screenshot of all of the files inside that folder. I have a hunch that Armory picked up an encrypted backup (you said your friend made encrypted backups?) from that folder because the original from the folder got corrupted.

Sorry for taking so long on getting that. I have to get him to bring his laptop over every time I have to get something. I'll try to get it tonight.
9  Bitcoin / Armory / Re: Armory crashed and encrypted an unencrypted wallet? on: October 09, 2016, 09:50:45 PM
Have your friend try doing this:

Go to Wallet > Fix Damaged Wallet. Click Choose Loaded Wallet and choose the wallet that he has issues with (should only be one and should be loaded). Then select Full Recover and click Recover. This will attempt to recover the wallet and to fix any problems that Armory can find.

Hey again,

Tried those suggestions, and I'm afraid that we're still locked out. I moved his wallet onto my computer, but without that password, we're still stuck.

You requested that I give his log files. Here they are: http://pastebin.com/b5uq8T8G

I had to comment out a bunch of block updates to make it fit on pastebin, but I don't see why that should be of any use.

Thanks again for your help.

-Alex
10  Bitcoin / Armory / Re: Armory crashed and encrypted an unencrypted wallet? on: October 08, 2016, 01:34:26 AM
Log files are always needed, even if they are not helpful.

Tell him to use 0.94.1 which he can download from https://btcarmory.com/0.94.1-release/

Ok, I'll get him to send those over. Will 0.94.1 be at all helpful in recovering the password?
11  Bitcoin / Armory / Re: Armory crashed and encrypted an unencrypted wallet? on: October 08, 2016, 01:22:22 AM
Armory does not just set a default encryption on a wallet.

How did your friend even create an unencrypted wallet? Armory forces you to set a password when you create a wallet.

What version of Armory is he using? Can you please post the log files? If they are too large, put them in http://pastebin.com/ and post the link to the paste.

I suspect he somehow got the datadirs messed up and it is just opening an old wallet that he previously had that was encrypted.

Yeah, I honestly don't know. I'm just going off of what he says. I know that he was supposed to download Armory (0.93.3) specifically for this transaction, so I know that he's never even had a wallet before this one. I can get the log files, but as Armory has never even been online on his computer, will they still be helpful?

Thanks for the quick response.
12  Bitcoin / Armory / Armory crashed and encrypted an unencrypted wallet? on: October 08, 2016, 01:12:30 AM
So, I have a bit of a problem. I sold about a bitcoin and a half to a friend who was supposed to have Armory installed and ready to go. Turns out that he had created an unencrypted wallet and used that address to receive the coin. No problem, right? Apparently that wasn't the case. Armory crashed on his macbook about halfway through downloading the blockchain. When he went back to re-open the wallet, his previously unencrypted wallet was locked with a password that he doesn't know. We now have a wallet that is encrypted with an unknown password. Did he make a paper backup? No. Of course he didn't. All we have are a bunch of encrypted digital backup files. I can load them up fine on my computer (he never got the [Suspicious link removed]pletely downloaded), but of course, there's the pesky password prompt that keeps me from doing anything.

I guess my question is this: does anyone have any idea at all what that password might be? Is there something that Armory might have set as a default? Any string that it might use? Because if not, I'm either going to have a very pissed friend when I keep his money, or I'm going to be the one out like $900.

Thanks in advance for the help.
13  Bitcoin / Mining support / Antminers freak out every morning at 6AM. Can I use a timer to restart them? on: January 02, 2016, 08:18:28 PM
Hey all.

So, every morning at exactly 6AM, my two S3s and two S5s lose connection to the pool and do their stupid shrieking noise, which is very hard to sleep through. Usually I get up and shut them down until I actually wake up, and then I turn them back on. They then proceed to run fine until 6 the next morning.

I've tried different routers, different PSUs, etc. I took the miners to a friends house where they ran for 5 days straight with no problem at all. I've called my ISP and my power company, and no one can tell me why this is happening. I'm looking into scheduled tasks for the S3s, but the S5s have no such option available, at least that I know of. If anyone here has any suggestions, I'd rather fix the problem than slap a band-aid on it. BUT...

If I were to use one of the timers commonly seen on space heaters and Christmas lights to kill power to the PSUs at, say, 5:30AM and then start them back up at 6:30AM, would this damage the PSUs? I've always been under the impression that toggling the switch on PSUs is a bad thing to do, and this would be essentially the same thing. I've heard of people doing this, but I also don't want to cook my machines.

Thanks in advance for the help!
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