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edit:  Resolved!  Thank you!  For future reference, will my next moneygram order be instant, or close to it?

I have an order from over the weekend that never went through as well.  It was supposed to put money in my Mtgox account but still hasn't.  I emailed support, and got a response explaining the issues that Bitinstant is having and was assured that it would go through manually and soon.  I've since replied to that e-mail (because my order still hasn't gone through) but cannot get a second response from you.  Please help me, this is my first interaction w/ bitinstant and it has been far from pleasant so far. 

EDIT:  PM'd you (I think..strange forum in many ways)