I'm new to bitcoins and a few other things so I'll try to keep this brief. I purchased coins through BitInstant and sent them to my Instawallet URL.
You mean you had the coins sent to the Bitcoin address tied to an Instawallet URL? BitInstant doesn't have any provisioin to send to an "Instawallet URL".
BitInstant allows you to send to a bitcoin address, which in this instance Instawallet provided.
I had initially saved my URL and btc address (as advised),
So you are saying that today you do not know the Instawallet URL which has that Bitcoin address associated with it?
Since the bitcoin address that BitInstant provided to me when I spoke with their support is different to that which is linked to my Instwallet, I'm assuming a different Instawallet may have been used, hence the difference Instawallet URL.
I noticed that the btc address that BitInstant provided me did not match what I had saved when I created my Instawallet.
BitInstant does not provide to you a BTC address. You provide to BitInstant a BTC address.
BitInstant provided me, as part of their support, with the BTC address that was used when I placed my order. The actual BTC address was provided by Instawallet.
My concern is that somehow (possibly through my own fault, I'm not sure) that a new Instawallet was created and that ended up being where my bitcoins were sent.
Sounds more like you sent them to an old Instawallet and now you are looking at the new one, which never has had bitcoins sent.
More like I may have somehow created a second Instawallet and used that by accident. All I know for certain is that I thought I used the Instawallet information I had saved, and BitInstant proved to me that a different BTC address was used than what I thought. This leads me to conclude another Instawallet may have been used in error.
I have all of the information including the amount of bitcoins purchased, USD amount, and order information for BitInstant, ZipZap, and of course the btc address the funds were sent to as well as my original wallet I was trying to send them to.
There is a 1:1 relationship between the bitcoin address and the Instawallet URL.
If you have an Instawallet URL with a Bitcoin Address and then another Bitcoin Address, and you only use Instawallet, then you likely got that other address from another Instawallet.
I was sending the bitcoins from BitInstant (after payment), to my Instawallet, and then I had planned to transfer them to another online retailer. I'm hung up finding the wallet that they were deposited into.
I'm pretty much at the end of my rope here trying to get my bitcoins out of Insatwallet and could use any help anyone could provide.
Instawallet is essentially a "bearer code". Knowledge of the code is what gives access to spend the funds. Therefore, the only method that allows this system to work is to never reveal the URL to anyone, no matter the circumstances. If they made exceptions, there would be exploits of those exceptions that would ultimately result in innocent people losing their coins.
Instawallet makes it pretty clear to not lose the URL:
Properly backup your Instawallet address or key before receiving coins.
Please consider yourself warned: If you lose wallet's key or URL, your Bitcoins are lost, no matter the circumstances.
Again, I'm aware of what's stated on the website. I had heard that Jav can assist people who experienced errors in the site retrieve their coins, provided they're legitimate. Since I'm legitimate and prepared to share all of my order knowledge, I was hoping for some assistance if it's possible. Thanks.