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1  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: June 11, 2013, 10:00:23 PM
Hey yankee, I don't know where I can post a problem on the new bitinstant site.. But I made a deposit via zip zap an hour ago, and it hasn't appeared on the block chain yet.. Can you push it through manually? This happened last week to me as well and after 3 hours of waiting I finally asked for help and you guys were able to manually push. My order went successfully through zipzap, and I got a confirmation email from them, but I have yet to receive a confirmation email from you guys.

My zipzap info is as follows:
account number: 398918284
Amount to pay - $253.95

If you need more info, my email address that I used to make the transaction is smoke420@tormail.org

Let me know if you can do anything, thanks!


I'm having the exact same problem.

If you guys can figure it out for me as well, that would be great.
Account Number: 604155077
Amount to pay: $199.95
Email: gb5692c@msn.com
2  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 08, 2013, 08:07:26 PM
Hello, I've used your service before with great success and love it. However, this afternoon I think I made the mistake of selecting MtGox as my destination address instead of just a regular bitcoin address. If you could help me resolve this that would be great.
Thanks.

Order ID : 797c7678-3885-4136-bcb2-06cbfb125f59
Quote ID : b941b4ed-7041-42f2-b686-b4ffc8902ceb

Have you logged onto GOX to see if your $$$ is there?  Have you checked for any GOX codes?  Thanks!  Cheesy

Well the destination address I typed in on BitInstant was a bitcoin address so how would it be in GOX?

Didn't you say that you selected GOX as the destination address above?

Yes. Sorry, I don't think I'm explaining this well enough. When I created the order on BitInstant the option I chose was Cash Deposit to MtGox (on accident) when I was trying to choose Cash Deposit to Bitcoin Address. So instead of puting a MtGox account number in the box, I typed my bitcoin address that is not associated with MtGox.

If this was the case then the deposit would fail without the correct info and the system may try and spit you out a GOX code.  Have you checked for a confirmation email with a GOX code?

Yes, I received a confirmation email. It says :
"Hey there,
This is to notify you that your order has been updated, please find the details below:
We have made a direct deposit into your MTGox account and there is no need to use the coupon system on this order."

And then it lists the:
OrderID, EventID, DestAccount, QuoteID, User, DestExchange, eventtype, EventSentAt, APIResponse, and FundsSent.

Regardless that it says you do not need to use a coupon you still may need to.  Check the confirmation email for an API response code and try to redeem it at GOX!  Cheesy

Got it figured out, thanks!
3  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 08, 2013, 07:57:16 PM
Hello, I've used your service before with great success and love it. However, this afternoon I think I made the mistake of selecting MtGox as my destination address instead of just a regular bitcoin address. If you could help me resolve this that would be great.
Thanks.

Order ID : 797c7678-3885-4136-bcb2-06cbfb125f59
Quote ID : b941b4ed-7041-42f2-b686-b4ffc8902ceb

Have you logged onto GOX to see if your $$$ is there?  Have you checked for any GOX codes?  Thanks!  Cheesy

Well the destination address I typed in on BitInstant was a bitcoin address so how would it be in GOX?

Didn't you say that you selected GOX as the destination address above?

Yes. Sorry, I don't think I'm explaining this well enough. When I created the order on BitInstant the option I chose was Cash Deposit to MtGox (on accident) when I was trying to choose Cash Deposit to Bitcoin Address. So instead of puting a MtGox account number in the box, I typed my bitcoin address that is not associated with MtGox.

If this was the case then the deposit would fail without the correct info and the system may try and spit you out a GOX code.  Have you checked for a confirmation email with a GOX code?

Yes, I received a confirmation email. It says :
"Hey there,
This is to notify you that your order has been updated, please find the details below:
We have made a direct deposit into your MTGox account and there is no need to use the coupon system on this order."

And then it lists the:
OrderID, EventID, DestAccount, QuoteID, User, DestExchange, eventtype, EventSentAt, APIResponse, and FundsSent.
4  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 08, 2013, 07:33:43 PM
Hello, I've used your service before with great success and love it. However, this afternoon I think I made the mistake of selecting MtGox as my destination address instead of just a regular bitcoin address. If you could help me resolve this that would be great.
Thanks.

Order ID : 797c7678-3885-4136-bcb2-06cbfb125f59
Quote ID : b941b4ed-7041-42f2-b686-b4ffc8902ceb

Have you logged onto GOX to see if your $$$ is there?  Have you checked for any GOX codes?  Thanks!  Cheesy

Well the destination address I typed in on BitInstant was a bitcoin address so how would it be in GOX?

Didn't you say that you selected GOX as the destination address above?

Yes. Sorry, I don't think I'm explaining this well enough. When I created the order on BitInstant the option I chose was Cash Deposit to MtGox (on accident) when I was trying to choose Cash Deposit to Bitcoin Address. So instead of puting a MtGox account number in the box, I typed my bitcoin address that is not associated with MtGox.
5  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 08, 2013, 07:26:52 PM
Hello, I've used your service before with great success and love it. However, this afternoon I think I made the mistake of selecting MtGox as my destination address instead of just a regular bitcoin address. If you could help me resolve this that would be great.
Thanks.

Order ID : 797c7678-3885-4136-bcb2-06cbfb125f59
Quote ID : b941b4ed-7041-42f2-b686-b4ffc8902ceb

Have you logged onto GOX to see if your $$$ is there?  Have you checked for any GOX codes?  Thanks!  Cheesy

Well the destination address I typed in on BitInstant was a bitcoin address so how would it be in GOX?
6  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 08, 2013, 07:19:34 PM
Hello, I've used your service before with great success and love it. However, this afternoon I think I made the mistake of selecting MtGox as my destination address instead of just a regular bitcoin address. If you could help me resolve this that would be great.
Thanks.

Order ID : 797c7678-3885-4136-bcb2-06cbfb125f59
Quote ID : b941b4ed-7041-42f2-b686-b4ffc8902ceb
7  Other / Beginners & Help / Re: Trust No One on: January 30, 2013, 02:21:19 AM
Awesome info
8  Economy / Micro Earnings / Re: Free Bitcoin Sites *and* Free Newbie Lotto on: January 30, 2013, 02:20:08 AM
Cool, thanks.
9  Other / Beginners & Help / Re: Introduce yourself :) on: January 29, 2013, 10:32:40 PM
Hello everybody! I've been interested in bitcoin for a long time, but I decided joining bitcoin talk just today!
10  Other / Beginners & Help / Re: What will BTC be worth in 12 months on: January 29, 2013, 10:18:08 PM
I think $22-$25
11  Other / Beginners & Help / Re: HOWTO: create a 100% secure wallet on: January 29, 2013, 10:16:13 PM
Thanks for the info
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