hey everybody, i know my issue has nothing to do with burst, but maybe somebody made the same mistake and is able to help me
when depositing burst to bittrex you have to include a message, otherwise they cant credit you and they will have to manually do it after sending a ticket to the support
so this is exactly what i have done and im waiting for 2 weeks now for a reply to my ticket...
im a little worried that my burstcoins are now lost...
anyone ever made the same mistake and was bittrex able to recover the coins?
transaction has passed, your burst was added to BITTREX wallet. So your old exchange can't help here
as regarding to bittrex support - you was warned message is obligatory, but decided to send anyway. Why do you complain now?
for future - I've used couple of times
https://wallet.burst.cryptoguru.org:8125/index.html in such situation, works well for me
First i didnt send from another exchange but from android wallet.
Second i didnt complain at all in my post.
I know it was my own mistake, but bittrex says in the support guide that they can transfer the coins manually.
Im just concerned because i didnt get a reply to my ticket for 2 weeks now...
I was just asking if someone had the same problem and bittrex was able to solve it...