I guess you didn't make a simple check for scam accusations/issues before using the site again?
Especially if a while has passed since you last used it?
There's an accusation on their thread, July 2016.
A simple quick google search turned up a "Ripoff Report":
September 2016:
The website offers the opportunity to sell bitcoins for PayPal. I got on their website and looked it over and everything looked legit. I was in a little financial crisis so decided to sell some bitcoins that I had. The transaction was complete and I was able to check the status of it. On September 2nd my transaction was approved but no money was ever transfered. I have submitted three help tickets now and there has been no response. Stay away from this website!!
There's another one for October or 'nearly'. The guy sent a sort of 'plea letter' to cointopal to not scam him.
He says it worked for him. Maybe you could also try that. Who knows.
![Grin](https://bitcointalk.org/Smileys/default/grin.gif)
But your coins are most likely gone.
After i hastly made the transaction i got a afterthought about what i had just done! i had sent nearly 1 BTC through this website which i didnt look at sucupilously for any reviews or signs of scams (as i usually do)...my heart felt heavy and after i saw the ripoff report i was even more worried about what i had just done! Given around nearly 600 USD to somone ..a complete stranger!
i honestly was feeling sick by now at the thought of how stupid i fell for something like that. I wrote a support letter (a plea in my case for the guy not to scam me) and waited...at that stage it was the only thing i could have done tbh. I slept onit and woke up a few hours later and eagerly refreshed my transaction ...(you need to keep the transaction window open as there seems to be no way on the site to enter a transaction number)..it said 'approved' after being in pending for more than 6 hours.. i then checked my paypal and lo & behold it was there! ...Halleluyah!
http://www.ripoffreport.com/r/Cointopalcom/internet/Cointopalcom-Complete-Scam-of-Bitcoin-online-Internet-1326547i did check it and i used past the scam report you mention. and it worked
I thought maybe the owner is here and could assist me.