I'm trying to activate my EUR card and I get this "There was a problem with verifying your card. Please try again". Tried multiple times, under the "month" field it says invalid each time I click on Confirm.
UPDATE: I now get this error "Verification attempts are exceeded".
Hello Ionut,
Due to the card issuance delay E-Coin may have different expiration date listed for your card. Could you please activate the card using Feb 19 (I reset activation attempts). For all other transactions, please use the expiration date printed on your card.
We will correct all incorrect expiration dates on our side soon as well.
Hi guys @Wirex, I received my physical debit card in the mail today and am experiencing the same issue as this other user, lonut.
I didn't see this post until after I exceeded my verification attempts, my expiry date is not February either but as you mentioned, due to the issuance delays, perhaps February is what it wanted me to enter.
*note I already activated the card on the bank end w/ the issuer, hopefully this wasn't a mistake and complicates my situation.