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1  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 05, 2013, 12:06:14 AM
Good Morning,

Most of your orders failed because they got stuck in our double spend fraud filter.

Everyone knows we are not a scam, so to those who cried scam 15 times, alot of times its likely user error.

We always refund the fees
i have used bitinstant cash to a bitcoin address in the past with no issues but this time never recieved my BTC. i deposited the money at 3:14 pm 1/30/13 it is currently 8:14 am 2/2/2013 and i have yet to recieve them. when i checked the order it said order execution failed.
my quote id is 2020c065-3da8-453e-ad1c-8e4bda000e4d

Checking it out now, if this did not go thru, we will refund the fees.

I am seeing you process others orders how long until I recieve my btc and will I recieve them at 1/30 prices as inflation has risen a lot
2  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 02, 2013, 01:22:17 PM
i have used bitinstant cash to a bitcoin address in the past with no issues but this time never recieved my BTC. i deposited the money at 3:14 pm 1/30/13 it is currently 8:14 am 2/2/2013 and i have yet to recieve them. when i checked the order it said order execution failed.
my quote id is 2020c065-3da8-453e-ad1c-8e4bda000e4d
3  Other / Beginners & Help / Re: order execution failed on bit instant, help! on: February 02, 2013, 01:19:42 PM
Ask in the bitinstant thread above. Don't worry, I see like 2-3 reports on Bitinstant everyday, and to their credit they've managed to resolve every one of them.

thanks will do
4  Other / Beginners & Help / order execution failed on bit instant, help! on: February 02, 2013, 01:15:23 PM
im new here
i have used bitinstant cash to a bitcoin address in the past with no issues but this time never recieved my BTC. i deposited the money at 3:14 pm 1/30/13 it is currently 8:14 am 2/2/2013 and i have yet to recieve them what should i do. is my money lost??
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