Tried to load my usd card 4 days ago with $363 and transaction its still not completed, money are gone from my account and no solution from support, have messaged them in facebook, at their official email, also messaged gosha@e-coin here in this forum but still no solution... waitting for their replay, will update what happens..
They have a lot problems lately speaking for myself never any issue till a few days ago where a deposit of 1 bitcoins where done and unable to load my card or whitdraw it back to my wallet.
Moving to another provide now where the vcc's are even cheaper and not cost 3$ per card!
Let me recomment you spectrocoin a very nice website vcc's cost only 50 cent and the best of all the support if very responsive for any kind of issues they will help you!
yes they have a lot of problems, 2 weeks ago i had a deposit problem and it took 5 days to solve that, then as soon as i got the deposit i tried to load my usd card and then happened this loading card problem. will have a look at spectrocoin , thanks
will update here what happens with my problem.