Hey only, ordered many times before and every time I have ordered so far my order has arrived in 7-10 days it has been nearly twice as long as any of my other orders and have not received them yet. How long should I wait before classing them as lost?
Order number: 59572
P.s love your work keep it up
Heya, sorry to hear your last order is taking longer than usual. We do not know why that is, but I'm sure that if you give it another week or so it should be with you (delivery to your country can take all the way up to 4-5 weeks from the day of the dispatch). Thanks for your patience!
Hey they have still not turned up
I think they may have been misplaced
Hm, the tracking number says it has arrived to your country on 17/03/16. Have you quoted the tracking number at your local post office, and if so, what did they say?
They have said that they don't know where is is as the tracking was never updated after arriving into the UK. I have not received a customs letter either, but i don't know how long they would take to arrive.