Hi, i have no idea how to contact support, because the form on your website probably doesn't work properly. I've sent tons of tickets but didn't get even a confirmation that your support team received them. I've used two different browsers. I tried to send email directly from mailbox, then i got a confirmation but still no answer. This is the first problem. Support contacting doesn't work.
And the second problem is that i can't load my card. Yesterday i tried to load my card with 3000 EUR, but the transaction is still on pending. I've loaded my card before but with smaller amounts (500-2500 EUR) and money comes usually instantly. But this time i'm waiting almost 12 hours without any result. I've tried to load a small amount, 20 EUR, but card loading is not working, i always get this msg: Timeout by sending message GetCardStatusMsg to. So what should i do? Is it okay that transaction is on pending so much time?

upd: I've managed to load my card with 20 EUR, but that first big transaction is still on pending.
upd2: Support contacted me. Problem is sloved. There are limits for instant card load. 2.5k per day.
P.S. Hello, Alena. I remember you. You helped me to disable Google Authenticator when i lost my phone. Have a nice day.