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1  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 28, 2013, 03:11:19 AM
zipzap is how bitinstant receives your money
2  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 28, 2013, 12:29:53 AM
I just received my 500.00 order that I put it on 2/20/2013. Bitinstant went through some sort of trouble and lacked communication and honesty. However they are looking into resolving issues. I would email either rachel or charles about your money. I will jump on bitinstants back again once I see that they are back 100% again. Thank you bitinstant.
3  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 27, 2013, 10:49:41 PM
on the right side near the bottom it says btc-e reserves. I've seen no higher than 810 since my order on 2/20 of 500$ worth
4  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 27, 2013, 10:40:53 PM
who did you contact to get that order filled orion? I have sent both rachel, and charles (yankee) emails today with no response..
5  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 27, 2013, 06:57:25 PM
My order from 2/20 has yet to be filled. I have emailed rachel 3 times with no response. It was a 504 dollar order. Im thinking im not going to get it now.
6  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 24, 2013, 04:38:22 AM
I am still bitcoinless since february also. I am LIVID. This was 503 dollars worth which isn't just a few dollars to throw away. I want my god damn bitcoins!
7  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 23, 2013, 03:29:31 AM
I just emailed the "ceo", and filed a complaint at the BBB. I am going to be SO pissed if i dont get my funds. I have rent due soon!
8  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 22, 2013, 05:20:23 PM
I WANT MY GOD DAMN BITCOINS! I HAVE EMAILED EVERYONE NUMEROUS AMOUNTS OF TIMES, SENT YANKEE AND MESSAGE AND I STILL HAVE NO BITCOINS. I AM DEMANDING A FULL REFUND. THIS IS OUTRAGOUS!!!
9  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 22, 2013, 05:11:37 AM
I am going on only day 3... But seriously these are promised to be one hour. My business runs on bitcoins.
10  Other / Beginners & Help / Re: BITINSTANT IS SCAMMING!!!!!! THEY ARE KEEPING PEOPLES MONEY AND COVERING IT UP on: February 21, 2013, 10:42:38 PM
I have yet to receive my bitcoin order. it was to account number 479812505. Please get this resolved. This is supposed to be a 1 hour service. not a 24 hour service.
Thanks.
11  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 21, 2013, 10:17:34 PM
They need to stop blowing us off and instead give us a time of day and live up to it.
12  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 21, 2013, 09:40:07 PM
Yes I have no time to sit and wait. This is complete bullshit!
13  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 21, 2013, 07:20:53 PM
damnn you lost your tax return. I emailed support and got an email that said i will have my bitcoins in "one business day"
14  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 21, 2013, 07:10:28 PM
I am still waiting on my bitinstant refun or bitcoins.... i was really hoping they would have been here already i need to place an order asap.
15  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 21, 2013, 06:17:54 PM
haha hey there..
16  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 21, 2013, 06:06:10 PM
Im gonna give it a shot. Although I have faith in bitinstant as this has never happened to me before
17  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 21, 2013, 04:49:50 PM
Does anybody know a bitinstant alternative for the United States? I HAVE to have my bitcoins now and I can no longer bullshit with bitinstant.
18  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 21, 2013, 04:44:28 PM
haha i like your username. I am going to be livid if i don't get these bitcoins by today. We deserve our coins +some for this. I am losing money!
19  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 21, 2013, 04:37:58 PM
13 hours ago I transferred ~$100 through BitInstant to BitStamp and it still has not shown up.

I just got a quick reply from customer service when I used the "Contact Us" form on their website.
I got no response from support@bitinstant.com (email sent 10 hours ago).

I will update this thread once I have something more to share.


Oh, I just got a reply from customer service as I wrote this post.
"I apologize for the delay. We have a low balance on the exchange that has caused orders to get ‘stuck’ in our system. As soon as we have the appropriate balance, I will manually transfer your order. Thanks for your patience!"

I will update when the funds are in my BitStamp account.
Problems are unavoidable, but BitInstant seems very willing to fix the problems.
I'm content with the process so far...  Undecided
I too got the exact same email. I emailed them again and they said that they are getting the funds to me by "later today"... what the hell is this? This is suppsed to be a 1 HOUR ORDEAL. I am now on my 18th hour and STILL no bitcoins. I am NEVER using bitinstant again.

And I totally agree they should have temporarily shut the site down and not accepted payments. And im sure there are still people getting hosed outta they're bitcoins.
20  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 21, 2013, 03:37:07 PM
I am becoming VERY impatient. I run my business via bitcoins.
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