Hi Yankee,
I've just registered on this site to message you about my order, but I can't send private messages as I'm newly registered. I hate to be the one to complain here but I've sent several emails and even replied very promptly to your Reddit comment reply a couple days ago instructing me to PM you with my information so the order can be processed and never received a reply. I have not received a single response from your support since last Thursday about my deposit that was made last Wednesday, and now here I am registering for a bitcoin forum... Bleh. Not the best customer support experience I have had to say the very least...
Hopefully my ZipZap account number will be sufficient information for you to process my order as I'm unable to retrieve my OrderID. The ZipZap account number is 201 731 288.
I also hope the value of my Bitcoins will be honored for February 13th, as that is when I completed my deposit and the value of the Bitcoin has risen about 5 USD since then.
Thank you!