BitInstant, what percentage of orders, would you say, go through properly? I'm debating on whether or not I want to use you again. I've placed tens of orders with you and only had one that took an extra couple weeks to process. Basically, I need coin and want to believe that all the problems here are a very small percentage of your total volume.
I have been waiting 10 days now for order: 5f8d6744-d6fa-437f-8abc-4131f0a9a9bd to go through. It was cash deposit -> bitcoin address. I emailed support and exchanged emails with Rachel and Seth who both indicated that my order was being sent to technical support where it would be pushed through. If you want to just deposit the money in my MtGox account my username is the same as it is here.