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Sent PM. Looking for help setting up alt coin.
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Bitstamp is a joke. This withwdrawal request has been "in process" since May 13. The last support I heard was from Janez Petrevcic 7 days ago who said "please refer to the ticket #146858." which is the ticket I was trying to fix so he didn't even read my support ticket.
I understand the KYC and I don't have a problem with it I've done it at other exchanges but at bitstamp I'm not comfortable. All I'm asking is to cancel the withdrawal so I can deactivate my account and move my bitcoins to my other account at coinbase.
Maybe I'll start blowing them up on twitter, facebook and the like. This is ridiculous. What a turn off.
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I've been with them a couple years.
I deposited bitcoin.
I requested a bitcoin to fiat withdrawal which hasn't been processed because of the KYC. It's just sitting in fiat in my account.
I've asked them to cancel the withdrawal so I can buy bitcoin back with my fiat so I can move the funds to some place else.
No response, its been a week.
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I requested a bitstamp withdrawal last week. I received the KYC email before they would process. I told support numerous times and also emailed them that I do not want to provide any more personal information and that I would like to deactivate my account so I can take my business elsewhere. I haven't heard anything back in a week. Any advice how to get the losers to respond? thanks in advance.
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