I'm also having problems right now. I made a deposit to my e-coin account. Got the 6 confirmations hours of ago, and sent in 3 messages to get support from their support on what happened to the deposit. Are there still problems with this service? Luckily I only sent enough to get their card, but it's weird to hear nothing back and see nothing not even 'pending' on my account.
I have same problem too. Deposit didnt show up on my account even confirmations are complete.
Sent support ticket yesterday and theres no response.