Hi, I bought some btc and they just dissappeared. Please, sort this out. I've even received the buy completed email. Buy Completed Dear ... We have sent 0.314914 BTC to your E-Coin wallet. Your current balance is 0.315303 BTC.
I loaded my card yesterday and it is still pending. And it's an eur card, not usd/gbp. I wrote to your support but got no answer. Please resolve this. my email: benjawest@mail.com.