BIT INSTANT worked beautifully for a long time, but I don't know what happened to them, I am starting to think they scammed me.
I deposited coins Monday April 1st via Moneygram from CVS. It has been 7 days and my money is not there. I have a successful confirmation from ZIP ZAP that they have received the money.
1. I have tried to contact BIT INSTANT VIA PHONE and at least 6 emails no response. I get auto reply from
debug@bitinstant.com and no communication after that. I deposited the money using my blockchain.info wallet. Unlike MT GOX when you make a deposit through Blockchain.info, you do not get a bit instant quote id and transaction ID.
2. I don't know what happened to them, but I lost $500 dollar deposit. I am yet to receive my money. If Bitinstant would like to preserve its reputation, I suggest they start PM ing us those who feel have been scammed and resolve this issue. I have zip zap transaction confirmation, but no coins in my account.
So the person who initially started this thread claiming they are scammers, has every right to think that way, because I can vouch it has happened to me as well.
I am willing to provide email copies and zip zap confirmation just to prove everything. I may have lost $500 dollars but this is serious flaw to bitcoin economy and needs to be resolved.
-Regards