Bit instant has had over a week to compensate me for the price of the coin and refund me my fees as promised by 2 seperate bitinstant representatives. This company is awful at communication and might as well be stealing peoples funds. Send your business else where i just used bitfloor for the first time and had a great experience some of you might not believe it but they got me my funds in UNDER 30 minutes. Send your business else where and stop supporting this awful customer service.

No nothing i will never use bit instant again this is complete crap. Woulda been better off burning my money.

This is absurd i might be on the way to new york if bit instant does not start making some progress today they straight up lied to me saying the funds would be manually sent out. GUESS WHAT slowbit is being slow again and I still do not have my funds. Im not one to rant on bitinstant but this is crazy. Please get me my funds.

Anybody receive those funds from the error message yet? It has already been 3 hours or so since the email closing in on 5 clock.

Just got an email they are manually processing everyones order for the error message u must be logged in or whatever.

Need support help as well i messaged you yankee but im going to go ahead and post here to since bitinstant does not seem to get back no matter what i do maybe i will have some luck here. QuoteID: af0e72c6-aa11-4a50-966b-e7a08ea13997

This is the error i got. {u'error': u'Must be logged in'}

I mean is my money just gone poof? How the hell do i get a response from these people I have tried everything, if anyone has any ideas that would be great.

Since im new to the site i can only post here. Yesterday i did a local cash deposit to get money on my mtgox account. Bitinstant sent me this as the voucher to redeem my money on gox account. Now its been 24 hours and as bitinstants slogan is "time is money" im losing money and i cant believe i paid for this bit coins in under and hour because obviously that is a total lie.

I have also tried live chat phone email etc nothing.

This is to notify you that your order has been updated, please find the details below:


To Redeem your MTGox Coupon (GoxCoupon field below): Log on to https://mtgox.com/. Under 'Funding Options' click 'Add Funds'.
In the drop down menu, choose 'Redeem MtGox Code' and paste that code in the field.



GoxCoupon: {u'error': u'Must be logged in'}

Can i get a real code please?