Well, my SEPA transfer eventually came through during the crash. I had half of my assets in BTC and the other half in EUR at the site (which I have been using for a while previous to a couple of weeks ago without any problems).

I requested a SEPA withdrawal of a fair chunk of money a few hours before everything went tits up.

I'm holding out hope that he'll be able to get this sorted, and would urge people to keep in mind Hanlon's Razor* during these problems…







* Never attribute to malice that which is adequately explained by stupidity.

An update: I got an email from bitcoin-24 support during the night asking for the SEPA sender's name - they seem to think the transfer may have come through without a reference (there was definitely a reference when I sent it, it shows on my statement, but maybe it got lost en route?)…

I have replied with the information so I assume they are looking into it, although it is still odd that my previous SEPA from the same bank account went through without a hitch.

I will post back when I have news.

Something's definitely amiss though, SEPAs from last week are being credited to people's accounts, meanwhile it seems like a large chunk of SEPAs from 10-14 days ago remain in limbo…

Foul play or no, the lack of communication is unacceptable.

I had no trouble with this site until two weeks ago when someone posted a link about the site on reddit. I heard that over 100,000 new users signed up that week and ever since it has been chaos…

On top of that, all major players in the bitcoin game seem to be regularly under DDOS attack, which isn't helping much.

I sent a EUR SEPA deposit to bitcoin-24 on the 27th of March, at the time the price of BTC was about 80 EUR. 13 days have now passed, BTC is at 160 EUR and my SEPA deposit has still not shown up at bitcoin-24. Bear in mind that this is a SEPA from an bank account that I have already used to deposit to the same account at bitcoin-24, and that the last time it took 24h…

Multiple attempts to contact the admin (via the web contact form and email) have gone unanswered.

I can understand that the admin (who as far as I can tell is alone in this operation) is very busy, but I have 'lost' 50% of my investment and counting, and as such I would have to warn people off this site until things get back up an running properly.