My ticket just hit 100 days old, and its still not resolved.

My Ticket #155776, a Monero deposit issue is now 85 days old and no response yet.

There are a lot of people with deposit and withdrawal issues. Check out their Twitter feed:

https://twitter.com/Poloniex/status/872296670586916865

I have been waiting 63 days now for someone to look at my deposit issue. Still no help

I have been waiting 63 days now for support to resolve my ticket!

I recently tried transferring TIPS into BTER and they still have not showed up in my account. I opened a ticket with them, sent multiple emails, and I have not heard back from them yet. I logged in yesterday and decided to pull up the chat window to see what was going on. There were many people in there complaining of the same thing, then the chat service mysteriously stopped working. You be the judge.