Just received reply on my ticket from official support.
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Thanks for your order.
Our wallet is in updating, if you have made payment to order, but the order is expired and unpaid, please do not worry, the order will be shown as paid and valid after the wallet is updated. Please do not follow this email, we will make the updated asap!
If you have not made the payment, please wait for new batch to make new order, thanks.
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Now i can make a deep breath.
when did you send ticket >?
also received this answer
waited around 5 hours für a reply