Hi,
Am one of your customers that are suffering from that problem, even by confirming the link from e-mail it doesn't do anything, I tried it hundred times and still didn't solve the problem.
The problem is not in receiving the confirmation e-mail, the problem is the the confirmation link that we receive isn't working, please try to create an account as a normal user then activate the 2FA trough Authy or google Authenticator and try then to remove it using the confirmation link, after 7 days, you will see that it's not working.
I hope this time c-cex will understand the problem and react because I'm very tired of waiting for the team to understand and fix the problem one a day, it's been 4 mouths ago that I accessed to my account and all my funds are in it and can't reach them.
If this time c-cex will not solve that problem we all users will know that c-cex became a SCAM, and I will do my best to affect its reputation.
Here is a thread where people are having the same issue and all of us had received the same response from c-cex support : https://bitcointalk.org/index.php?topic=2315404.msg30382006#msg30382006
Note that it is not the only forum where you can find discussion about the  same problem, use google and you'll find more.

I'm having the same problem for about 2 months, I created lots of ticket to the support but they don't help.
Really this time I was disappointed, they usually help and I was happy, I thought c-cex support was the best one.
One of their reply was this: "Hello! As we understood you correctly - you want to remove your account permanently from C-CEX. Is that right? If yes - please, confirm your action with reply in this ticket "I confirm" and we will delete it. Have a good day! Let us know if there is anything else we can help you with. Thanks!"
I'm telling them that the remove 2FA is not working and the answer was removing my account with my money, it's really terrible.

Hi all, this my first post in bitcointalk.
I've been using Cryptopia since 3 days ago and I found it the best tradding site I ever used and the community are so nice.
Hex and all the team are doing there best to help us and I really thank them for their hardwork.
Hope Cryptopia will be the TOP 1 tradding site and long live for Cryptopia, Hex, The team and all the community really nice people.
Thank you all, every one in Cryptopia, GOD bless you all.