~snip~
A year ago, in 2015 I went through the verification of the account. And there was to gain full access to the wallet.
11.05.2016 was made the second account verification.
I think you both are passing the first category limit and need to do second phase verification.
Maybe this sounds stupid, but is there any way to resubmit the form? Maybe both of your application are stacked by other users. Or.... (although maybe unlikely) the verification does needed some time to be checked?
Yes, this is the second part of the verification, but why so long
Already 9 days, no response from Haro.
In Rerfect Money, the same procedure with the same documents, verification took two days !!!
Unfortunately, in Haro, as I wrote above, the support does not respond and there is no way to somehow provide the information again.
I'm a hostage HARO. HARO By his silence restricts my freedom. Already 9 days !!!