I had experienced customer support of some exchanges/wallets, such as zebpay, binomo and wazirx.  From the customer support perspective  it is the interface and use of bot that is making experience least desirable.
What are your experiences with the customer support of various exchanges? What part of customer support needs some serious overhaul.

Hi there,
I recently received complete withdrawal of fiat currency by zebpay. I am not 100% sure here, that I had raised any withdrawal request. Has anyone experienced similar experiece.
I am thankful that zebpay returned the fiat. I'm bit curious what might have happened there. There customer support needs some reality check.

Nowadays, the amount of wok required in the bounties compared to their payouts looks less attractive to say the least. Those strict rules, time and quality of posts etc takes considerable amount of time and on top of that too many people ready to work at lower rates makes income from bounties waste of time for those who already have a steady income. For someone who is looking for petty income, then bounties may help to some extent.

There is nothing new about the mainstream media discussing bitcoin just because the bitcoin's value skyrocketed again. For mainstream media bitcoin is just another bit, beyond that they know nothing substantial.
Those has been crypto-market know the value of HODL!

Hello,
From time to time, it has been proven that storing cryptos in a hot-wallet is dangerous. As of now there are three to four ways to store the coins offline aka cold-storage of crypto. There is
1. paperwallet (more information is available in this forum)
2. warpwallet: this is a hardware-based storage option, TREZOR is a well known example.
3. Last but not least there is a hotkay option, which is nothing but a bootable USB linux distro, designed for the crypto storage.

If you tend to use cold-storage methods then what is your favorite option to store crypto? And why?

Zebpay is a trusted player in Indian crypto-market with proven a track-record. Even though Zebpay has some issue with their interface and pricing, so far they have shown they are here to stay and do the business.

It's kind of frustrating to see people like Nityananda getting unwarranted attention for things which don't have any tangential value to it. Just ignore that joker, and keep working.
My 2 cents.

This post does not belong to this section. Stop spamming the forum with posts/thread which have nothing to do with bitcoin India. Do read https://bitcointalk.org/index.php?topic=703657.0 if possible.

For what it's worth, zebpay has been opened for a while for trading. You could use any payment methods described in their app. There are some instant money transfer methods available in addition to the conventional bank-transfer as well.  Zebpay has been remained pretty respected outlet for the trading crypto so far. And has better support team as well. In recent times I was not been able to check how good is their support team in resolving issues. But from previous experience, they are professional one.

In 2018, banking regulatory body in India issued a circular to the Indian banking and financial institutes to ban any trading in cryptocurrencies. The India's crypto-association moved to the court against this decision. As the case reached to the apex court of India, the verdict was eagerly awaited by both parties. Today the apex court has overturned the circular which banned crypto-trading. It stated that the decision from banking regulators was unconstitutional. This news will have a much needed positive effect to the Indian crypto-market. Respected companies which were active in trading are slowly resuming their services.

I personally think this should be considered as a ground-breaking decision which not only decriminalized crypto-trading but also gave much needed legal status to the crypto-currencies in India.
Do you think other countries should have similar approach to the crypto?


Reference: https://timesofindia.indiatimes.com/business/india-business/supreme-court-allows-cryptocurrency-trading-cancels-rbis-2018-circular/articleshow/74470172.cms

At first glance, this change in their strategy may seem bit awkward. However we need to understand that their way of operating business has been totally disrupted by the changes from govt and banks. Banks have mostly stopped/closed accounts which were active in the crypto-trade. This has largely affected the crypto-trade from which zebpay might have been able to earn their profits. Now that part of profit earning gone, they might had to look for new source of raising income to sustain the business.
On the other hand, somebody has mentioned about the monthly fees (account maintenance fees) might not be charged if some trade is done during that month. So their is a hope for better days. Once this kick-starts properly then other companies will also follow the suit.

Recently Zebpay, which was dormant from crypto-exchange operations in India, has been seen making a comeback. There have been changes in their management and their wallet keeping policy. I've experienced zebpay as one of decent service provider and they really wanted to do the business in the Indian-crypto market. Every service provider have their pros and cons, so does the zebpay. It is good that they are making a comeback. However this time they are charging for the wallet maintenance.

* What is your opinion about their comeback?
* Do you think charging for wallet service on monthly basis justified?

Would you care to share the related links or articles link for further understanding of this issue. So far I've not come across any such incident nor my acquaintances as well. If what you are saying is true then we could check with related bank about any circular issue for the same.

For those of you who do not who Amiht Bdhardwaj is or what gainbifncoin was, should really read about it. So far the court proceedings about this scam or so called scam are yet to see some definitive steps. It might happen that case may get quicker results or it may be dragged in the judiciary proceedings. As of now most of the accused are out on bail. The bail has been granted on various grounds. For further reading you could check following post:

https://inc42.com/features/gainbitcoin-scam-amit-bhardwaj-and-the-massive-case-investigation-timeline/

PS: If you feel this post is doing something good for our bitcoin/crypto community then do send some merit to this post.

Public memory is ephemeral. Thus it is important to keep updating information about scammers from time to time. What OP did is a good thing. There is no point in objecting the OP about the motif behind starting the thread about somewhat old scam. Online scammers or for that matter scammers in general never stop scamming people, On the contrary they may go in hibernation till public attention gets diverted to something else.
Good Job OP.

There is more to this than meets the eye. It is not only understanding of how economy works but also how a macro economy works.  While crypto-investors will think from will think from their perspective only, Government tries to safeguard it's vested interest. Unless lawmakers have substantial investment in the crypto, their is a meek possibility of them viewing crypto anything but useful.

Current situation is almost bleak and authorities are trying to not make bitcoin or crypto related issues break into the mainstream media.
It is almost of like a shadow banned situation for crypto.

There is a separate section in this forum dedicated to the scamsters  and scams only. You could have checked that section and would have received all required information without wasting your time and energy.
Hope this helps.

It does not matter whether to hold or not. What matters is the presence of planned investment. When it comes to the crypto investment, last bitcoin debacle has left a bad taste  in many investor's mouth. On top of that Govt policies against crypto has totally crippled the crypto-market in India. At this stage only peer to peer transactions are happening.
Coming back to original question of holding or not, since last few days bitcoin has bounced back and now it is just over 8000 USD mark. That is good thing, isn't it?

It has been real hard time for bitcoin entrepreneurs in India. Many of them have shifted their business outside India and rest have gone into limbo state.