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Thanks for keeping this list updated. It's really interesting to see how the most well known bitcoin debit card service rips customers off by essentially hiding fees in their BTC/FIAT rates.
I stoped using e-coin as they just rippin of people.
Worts is all this is hidden. Front page showing nice exchange and once u load btc than bam. Money swallowed.
Stay away from them. My suggestion.
I mentioned this few months ago. Only thing they respond on this matter is that this is because "There are 2 exchange rates, one for buying and one for selling. On wirex what you see is what you get. There are no fees." Blabla...load of bullshit and some more blabla. Anyone who buys this idiotic generic responses deserves to get ripped off. I stopped using their service all together because of the worst exchange rate on the whole market and terrible approach to their customers. I refuse to use the service that treats their customers like idiots by constantly denying when it's clear their fee is high as fuck. |
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@Wirex , @gosha@e-coin , are the virtual bitcoin debit cards verified by visa or mastercard securecode.
I'm going to buy something online and I saw these two info and didn't know if my wirex virtual card has this feature.
There is no securecode ... I don't think you understood what I meant. This is an extra layer of security in visa cards and MasterCard. The website I want to make purchase requires the cards to be verified by visa or MasterCard secure code. @Wirex , @gosha@e-coin , are the virtual bitcoin debit cards verified by visa or mastercard securecode.
I'm going to buy something online and I saw these two info and didn't know if my wirex virtual card has this feature.
There is no securecode ... I don't think you understood what I meant. This is an extra layer of security in visa cards and MasterCard. The website I want to make purchase requires the cards to be verified by visa or MasterCard secure code. To put this simple most pre-paid card dont have 3D Security (VISA) and dunno what is called by MasterCard. If you want to shop from website with additional security better order a card from real bank. I really hate 3D security by Visa, because sometimes it creates issues even with my real local bank. I tried to use VISA from my bank on one site and it required 3D secure code. I tried to use e-coin virtual VISA on the same site and it all worked fine without asking for 3D or anything else. Not sure if in answers your question, just my experience. |
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I just deposit bitcoin and load my cards (VCC) after i saw promotion on a website, but their payment always refuse my order. I even ask e-coin to resend my card details to make sure i input right data, but they still refuse my order. I'm sure i have enough balance in my card as well.
I wonder anyone can help?
Do you have enough money on the card to cover both the purchase and currency conversion fee of 3%? If there is currency conversion of course. You mean 5% ? No, I mean currency conversion fee of 3% that is taken by VISA when you pay in a currency different than the currency your card is in. Try to focus while you read posts and don't let your frustration with something make you say things that are wrong. That's a general life advice. Look, I understand you are frustrated. I was one of the people here who started talking about the "exchange rate fee". But you already got the best possible advice. If that fee is too high for you just stop using this service and stop wasting time on this posts here. They are not cheating because they show you how much money you will get on your card for your btc. Their exchange rate is horrible but if they want it to be like that, they have every right to make it like that. It's their service after all. I would like if they put a normal exchange rate and charge a % fee for loading your card instead of this non transparent thing they are doing. But they obviously feel this way it's better for marketing so be it. |
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I just deposit bitcoin and load my cards (VCC) after i saw promotion on a website, but their payment always refuse my order. I even ask e-coin to resend my card details to make sure i input right data, but they still refuse my order. I'm sure i have enough balance in my card as well.
I wonder anyone can help?
Do you have enough money on the card to cover both the purchase and currency conversion fee of 3%? If there is currency conversion of course. |
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So how come other bitcoin debit card providers are offering way better exchange rate (closer to bitstamp exchange rate)? Are they making loss or what? I think you are just looking for an excuse for charging 4-5% whiles others charge 1.5%
@eduBTC, @bitatomic, we DO NOT charge 4-5%, full stop. Can't show you all the whole business model inside obviously, but this a fact - we simply don't. You are grossly overestimating the difference of our sell btc rate from the "market rate" and underestimating "others". It's a competitive market, and everyone is about the same in terms of costs/fees, give or take a penny. You are certainly free to use any service you like, but please, do not give your assumptions out as facts. I have been writing about this for some time now and as other users stated and showed with their own examples it is usually arround 3-5%. You asked why no one is talking about your great rate for buying bitcoins. That is simply because more people use your platform to sell than to buy bitcoins. Now when I have answered your question it would be nice that you answer mine as I am also curious as the user above me, what is the percentage you take from bitstamp rate? Or if you use another exchange rate which one is it? If you use multiple, which are those? I think bitcoin users are the kind of people that like transparency. You are trying to hide your business model while at the same time saying it's definitely not 5%. Meanwhile users here bring out examples from your platform that it really is around 4-5%. You try to discredit people by saying the compare apple and oranges and by the number of their posts here. User above me has a lot of posts so I hope we will see an answer to this question. |
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I don't really think they are a scam. After having my account verified it all works great. Yes sometimes transactions get stuck on pending but for me that usually gets resolved under 3 hours.
Only thing I dont't like is their exchange rate which translates into a fee of 3-5% when loading your card.
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Once again some proof for people of e-coin/wirex who still claim there are no fees when loading the card and that the exchange rate is just a coincidence. Google rate: https://i.imgur.com/iKONyd1.jpg 23.27 EUR Preev rate: https://i.imgur.com/QjdENLV.jpg 23.44 EUR xe.com rate: https://i.imgur.com/FgToLJk.jpg 23.29 EUR Amount I get on my card 22.23 EUR. If we take the lowest exchange rate which is the google rate here. 22.23/23.27=0.955 so your fee is around 4.5%. So I will still stand by my claim that your fees are 3-5% when loading the card and you can still say that is not the fact but the facts are here and the math does not lie. |
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How is it possible for my card to have negative balance of -0.3 usd?
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If I create a virtual card can I use this for deposit and withdraw from other sites without any verification or I need verification for any transaction just asking for virtual card
You need verification for 3rd party withdraws. |
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Explain in normal english language what exactly happened or stop posting here. |
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I am only speaking from my cases. Usually my blockchain wallet, google conversion and coindesk.com rate differ by less then 0.5%. When I load my card I always get 5% less then the amount calculated by those exchange rates. I gave you exact numbers based on 200$ load in my last post.
even the fact that your 5% doesn't match the other users' "cases" speaks for itself. Do you think you are "charged" more than any/everyone else? I don't know what more to tell you then. No I don't think I am being charged more than others. The fact is that you say the card loading fee is 0$ or that the fee is 0% when in reality your exchange rate is 3-5% worse than average exchange rate. If you disagree with this I can compare your exchange rate with an average rate over the course of one week just to prove it because I have been using your service for a couple of months and I see this. Just to make it clear I think it is perfectly normal for you to have some kind of fees since you have to earn money to operate service somehow. But I don't like the fact that you don't want to admit to this and say how much is the fee because it clearly isn't 0%. Hello. This difference you see is normal. On Wirex, there are two exchange rates: One for buying bitcoins and one for loading the card. The "Buy Bitcoin" rate is higher than one for "Load Card". But other than that, What you see is what you get. There are no fees for loading your card or Buying Bitcoins in Wirex / E-Coin. To verify this, please go to the website www.blockchain.info and search the Bitcoin Address number Wirex gave you to deposit your bitcoins on the right corner search panel. Then, compare the amount of bitcoins you sent to this address with the amount you received on Wirex. It should be practically the same. Yes the amount of bitcoins is the same but that isn't the point. The point is that if someone sends you 30$ worth of btc, in your wallet it is only worth 29$ for example. In every other wallet that same amount of bitcoins is worth 30$. So if you want to load your card you always get less then the value of your bitcoins. For me that is exactly the same as paying a fee. |
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I have some tips for those of you who linked their vcc to paypal. I know it's a little offtopic, however it is something I searched for many hours and did not find a response for. So I am sure I'd help a lot of members. Here it is:
If you link a VISA VCC from Wirex and verify it with the code, you will probably won't be able to withdraw to the card for a time period of minimum 5 days and possibly 1-2 weeks. You will get an "Internal Server Error" every time you enter the amount and click "Continue". That error is BS.
In fact, Paypal is trying to "protect" the account. By adding a card, it is possible an attacker would be able to cashout the balance through an anonymous VCC (and paypal is aware of the card).
Solution:
There is no ACTUAL solution, but here are some tips:
- the old paypal.com/wdfunds link solution DOES NOT WORK; you'll get a similar error
- the paypal app won't work either; there's no option to wd to card using the app
- do not try to withdraw every single day! leave the account untouched with funds in it for a couple of days (3-5) and then try; if you get that error again, repeat after 3-5 days until you will be finally allowed to withdraw
- sending and receiving various transfers to/from trusted paypal addresses might also help
- alternatively, you can call Paypal support and they will try to reset that, however it is not guaranteed. Paypal support might also lie to you and after the call could imply limits to your account (that depends on your history and many other variables).
I hope I could help.
1st withdrawal after 1-2 weeks??? I was able to withdraw instantly. Paypal took 2-3 days to authorize withdrawal. |
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I am only speaking from my cases. Usually my blockchain wallet, google conversion and coindesk.com rate differ by less then 0.5%. When I load my card I always get 5% less then the amount calculated by those exchange rates. I gave you exact numbers based on 200$ load in my last post.
even the fact that your 5% doesn't match the other users' "cases" speaks for itself. Do you think you are "charged" more than any/everyone else? I don't know what more to tell you then. No I don't think I am being charged more than others. The fact is that you say the card loading fee is 0$ or that the fee is 0% when in reality your exchange rate is 3-5% worse than average exchange rate. If you disagree with this I can compare your exchange rate with an average rate over the course of one week just to prove it because I have been using your service for a couple of months and I see this. Just to make it clear I think it is perfectly normal for you to have some kind of fees since you have to earn money to operate service somehow. But I don't like the fact that you don't want to admit to this and say how much is the fee because it clearly isn't 0%. |
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Why do you guy use worse exchange rate in your wallet than other wallets and other than what your site shows?
For instance I sent 197$ worth of btc from my blockchain wallet and in my ecoin account it is only worth 191$ and if I try to load the card it's worth something around 189$. Live rate at e-coin.io shows it's worth 197$ now. So basicaly I am losing 4-5% of my money when loading the card.
Is this your fee or?
Yes, they are playing with an exchange rate. Actually they are one of the most expensive ways to withdraw bitcoin. I have made a comparison last week: | Xapo | Wirex | Cryptopay | Spectrocoin | Uquid | Advcash | | USD for 1 BTC | 911.38 | 889.62 | 883.85 | 906.7 | 907.59 | 898.33 | | Margin from Bitstamp rate | 0.61% | 2.99% | 3.61% | 1.12% | 1.03% | 2.04% | | Price and maintance of physical card for one year (in USD) | 20 | 29 | 27 | 21 | 28.99 | 14.99 | | Loading fee | 0% | 0% | 1% | 0% | 1% | 1USD | | Final amount for 1 BTC (in USD) | 891.38 | 860.62 | 848.01 | 885.70 | 874.06 | 882.34 |
The Bitstamp rate was 917.00 at the time of calculation. So I would recommend you to use xapo or spectrocoin as it seems they have much better rate and fees structure did you do your analysis in real time exactly at the same moment? BTC exchange rate is a lot more complex than just looking at Bitstamp website. Firstly, not everyone works via Bitstamp, we don't, for example. Secondly, rates differ between different exchanges. Thirdly, when more volatile than usual, those differences in rates between various exchanges become even bigger. So, really have to look into your methodology, but the conclusion of 4-5% being "lost" is grossly overestimated, that's certain I am only speaking from my cases. Usually my blockchain wallet, google conversion and coindesk.com rate differ by less then 0.5%. When I load my card I always get 5% less then the amount calculated by those exchange rates. I gave you exact numbers based on 200$ load in my last post. |
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When you think about it it's logical you have to wait for confirmations before you are allowed to use the money, but I agree they should change it so unconfirmed deposits don't show in balance.
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WTF!?
Bitcoin Account Balance ฿ 0.405675
Maximum Amount -> 0.10520926 (Requested amount has been adjusted according to your account balance)
fix your fucking software!
Probably you have just deposited 0.3 btc and your transaction still has 0 confirmations? Deposit will show in your balance but you won't be able to use it until the transaction is confirmed on blockchain. |
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Here is an example. Screenshots are taken 10 seconds apart. What your rate shows  What it shows when I enter my account. It's also how much I can get on my card.  Isn't this misleading? It isn't. This difference you see is normal. On Wirex, there are two exchange rates: One for buying bitcoins and one for loading the card. The "Buying Bitcoin" rate is higher than one for Loading Bitcoins. But other than that, What you see is what you get. There are no fees for loading your card or Buying Bitcoins in Wirex / E-Coin. Thanks for the reply. I currently use your service for the virtual card. Just a little advice, if you want to stay competitive on the market you should consider revising your exchange rates because 3% lower exchange rate is rather large fee to pay when loading the card. If I were to order physical card I would probably switch from you to xapo. |
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Here is an example. Screenshots are taken 10 seconds apart. What your rate shows What it shows when I enter my account. It's also how much I can get on my card. Isn't this misleading? |
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Why do you guy use worse exchange rate in your wallet than other wallets and other than what your site shows?
For instance I sent 197$ worth of btc from my blockchain wallet and in my ecoin account it is only worth 191$ and if I try to load the card it's worth something around 189$. Live rate at e-coin.io shows it's worth 197$ now. So basicaly I am losing 4-5% of my money when loading the card.
Is this your fee or?
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ATM Transaction Domestic $ 2,50 € 2,25 £ 1,75
ATM Transaction International $ 3,50 € 2,75 £ 2,25
I know this only applies to physical cards. What is considered domestic and what international atm transacation?
Domestic = same currency as the card International = different currency than card's So if you are withdrawing money on an international atm you pay higher fee + conversion fee 3%? |
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