Hello,

I have tried to deposit some funds into my wirex account, the transaction has 70+ confirmations already, but I can't see the funds on the website. Can you please help me? I also opened a support ticket, but looks like it takes a while for them to respond.

Hello, I got the exact same problem. I tried to load my card with 1.26 btc, I got an e-mail saying the withdraw failed, I opened a support ticket with the ref. number I got but nobody replied.

I need the money asap so maybe someone can help me!