gosha@e-coin


hello, only you can help me .. I tried several times to write to the support of their E-coin but I have never opened a ticket, I made a mistake entering the data on the card and I do not have verified the account. What can I do to get my money?

Thanks and Happy New Year

30/12/2016
Documents Rejected

Dear Customer,

Thank you for sending through the copies of your ID and address confirmation.

These have been reviewed by our bank, and unfortunately, they have not accepted the ID and/or address. Could you, please, send us a different copy of your ID/address?

Documents were rejected due to: Proof of identity - Date of birth does not match/No date of birth on the document. Proof of address - Address does not match..

We look forward to receiving the requested documents and will try to get your account verified at the earliest convenience.

If you are experiencing any difficulties or have questions, please, visit our help center at help.wirexapp.com

If you still need assistance, please, contact our support department at support@wirexapp.com

Thank you for your trust and interest in E-coin. We are devoted to making your life easier by providing you with simple and hassle-free tools for managing your money.

Kind Regards,
E-Coin Team