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Hello all,
I'm Lucas, from Payza. Our Bitcoin team is aware that there are multiple transaction that are not being confirmed within the Blockchain at the
moment, while some others are simply not being registered at all. Let me reassure everyone: your funds are safe. We're currently assessing the
situation and trying to find a fix. In the very near future, our team will reverse every Bitcoin transaction that did not go through and your funds
will be back in your Payza account, so you'll be able to initiate a new Bitcoin withdrawal if you so desire. From there, we'll work on permanently
eliminating the source of this problem. If you have any questions, I'll be here to answer them.
- Lucas
I'm Lucas, from Payza. Our Bitcoin team is aware that there are multiple transaction that are not being confirmed within the Blockchain at the
moment, while some others are simply not being registered at all. Let me reassure everyone: your funds are safe. We're currently assessing the
situation and trying to find a fix. In the very near future, our team will reverse every Bitcoin transaction that did not go through and your funds
will be back in your Payza account, so you'll be able to initiate a new Bitcoin withdrawal if you so desire. From there, we'll work on permanently
eliminating the source of this problem. If you have any questions, I'll be here to answer them.
- Lucas
Thank you so much. Money returned to my Payza account.
