I come from the United Kingdom.

Hello guys,

It's already 2 months ago my bank froze my account because of suspicious activity. I wanted to show them evidence of BTC transaction, IDs of the guy I was buying BTC and all documents according to this transaction but bank didn't want to see anything from me. They just told me I have to wait for the letter, my account is under the investigation etc.

After 2 months of waiting, I have finally got information from the bank that guy who bought the BTC from me was a scammer. Lady from the bank told me that the scammer has stolen the money from some other victim account and hence the money I got from scammer have been returned back to victim's bank account.

The lady also told me the bank sent me two letters but I have never received any of them ... the letters have been sent 2 months ago ...

Did you have any similar experience or do you know someone who faced very same issue? What's your recommendation to do as next steps? Should I go to the police and report this crime?

Do you think is there any chance to get some money back? 

I would appreciate any advice and help !!

Thanks a lot.

Hi guys, I really appreciate your support. I have one good information for you. I visited different branch last Saturday and spoke to different people then I spoke before and these people were very polite to me and gave me opportunity to withdraw my money from my employer (wages). One thing what's happened with my BTC money (£10 000), this amount has been removed from my account and it's still under the investigation.

As I mentioned at the beginning of this communication I already filed a complaint regarding dissatisfaction with bank communication and today I received letter from the bank that my recent complaint has been resolved and closed.

''We're sorry that you recently had cause to complain. During our conversation today we discussed the details of your complaint and agreed an outcome that you were satisfied with. ''

''You have the right to refer your complaint to the Financial Ombudsman Service, free of charge - but you must do so within six months of the date of this letter.''

Guys, please anyone from you have ever faced this issue with the bank and have a template of letter to the Financial Ombudsman? I'm not sure how long it takes, but I'm a bit afraid I will never receive my 10k back :-(

Other things I would like to know:
1. For UK residents: what bank/association do you recommend for trading with BTC? Should I open a business account? What bank do you recommend?

Look forward to your reply.
Best Regards

Hi,

yes, I'm Europian and living in the UK. My bank is Barclays. I think your described case is the same as mine. Did you get your money back? I'm excepting the letter in next few days. But how can I withdraw my money from my bank account? The bank froze all of my money including wages from my employer and don't want to give me anything. Just saying that my account is under investigation. I already opened another bank account with a different bank. I'm scared that bank will hold back all of my money and just shut down my account. What steps should I follow now? Should I visit another branch and try to withdraw money? Should I send letter to "Financial Ombudsman"?

Look forward to your advise.
Regards L.

Hi guys! Many thanks for your reply!

I'm aware that is bigger amount that I'm normally getting to my account (like wage from employer). But you know that is not normal, that bank told you that your account is under investigation and they don't want to provide me any money including my wage from work. They froze all of my money on my account. Horrible. I wanted to provide them all proofs what I have regarding BTC transaction. But they told me they don't need it and they will do investigation without me and any proofs. That is not normal. How they do investigation without seeing my evidence about the transaction? They really did my life more difficult. Everything is under investigation, they communicate just with fraud department blablabla...

They are more option what could happened:
1. If the person that bought my BTC is normal person without any criminal records, or didn't send me dirty money, I think my bank doesn't have any rights to take my money back.
2. If the sender sent me fraudulent documents (photocopy of Driving License and his Debit Card), it's not my fault, it's his bank fault, right? Because I was thinking that when it could be different person that sent me money on my bank account and now just called to his bank and told them that his account was abused and want money back. Or can say I was buying car but I have never received the car. But guys. What I found out yesterday is:

That all of transactions through localbitcoin. com having "unique transaction number" and that number see just person who I spoke to and just that person can enter into the trade. That person agrees that this transaction if regarding BTC and nobody else. Then the person can send anyone to the branch to send his money to me. It can be friend, mother, anyone.

Have you ever faced this situation? What did you do?

Should I wait for the feedback from the bank? Should I send letter to Financial Ombudsman?

What proofs regarding to BTC transaction are enough to show them?

Many thanks for your advices.

Cheers!

Hi guys! I was selling bitcoins worth £10 000 via localbitcoins.com and what's happened when the purchaser sent my money to the bank account? My bank has froze my bank account without telling anything. When I tried to contact the purchaser via localbitcoin.com he was already away and I didn't get any reply from him. I have been spending whole day in the bank and trying to explain my last transaction and nobody listened me. They just told me that everything is under investigation.

It that means that someone get my BTC and when sent me money just visit his bank again and told them someone abused his card and want money back? And I'm just a victim of that everything and will never get my money back?

I already reported that case.

Please, could anyone tell me what steps I should do?

Thanks a lot for your help and advise!