I completed my MoneyGram order to ZipZap at CVS nearly twenty four hours ago. My order is currently stuck on:
Sun Apr 7 07:13:37 2013 57b15b59-4f14-4673-90ca-9e003b0e79b2 Coinapult Order Loading
Sun Apr 7 07:18:37 2013 64af41b0-394a-4982-b939-9d9a71378f8a MTGox Order Loading
Which is strange, because I do not use MtGox, nor Coinapult. For receiving method, I chose bitcoin address and entered my BTC-e Bitcoin address. I do not understand why Coinapult or MtGox are being involved, and delaying, my order. I've submitted a ticket to BitInstant, but I've had no reply. This is my first time purchasing BTC, so I'm a bit nervous of the situation.
My order number is: 2313a055-d88c-43e9-a863-517d3b10cec5
Event ID: 15384efc-04c8-4208-9ddc-b57fa8131131
My order was manually completed. However, I bought BTC at around 140.00 USD/1.00 BTC.
When my order was completed due to complications on your end, BTC was worth 220.00 USD/1.00 BTC.
It's, quite frankly, bullshit. You gave me a "One hour
guarantee". That turned into over 48 hours and damn nearly $60.00.
Here's my order ID: 2313a055-d88c-43e9-a863-517d3b10cec5
Seems to be a common issue amongst "resolved" tickets. Class action, eh?
It'd be great to hear from you.
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