Follow up of my previous posting.

I emailed Bitquick about their ID policies. I just want to know how it works so I can be prepared.
6 days later they answered that they would ask for an ID after I had made a purchase.
This is after the seller has you deposit. A smart business would ask for an ID when placing a hold.
This procedure allows Bit quick to state your ID as Invalid and allows Bitquick to keep your funds.

Yesterday (02/02/2017) I attempted a small buy transaction thru Bitquick.
I found that I could only purchase .250194 Bitcoin no matter what amount I put in, as I tried 5 times to purchase amounts up to .2650
bitcoin. Bitcoin provided a name and a Bank Account for the same seller every time. I finally decide to accept the amount they were allowing me to purchase. I drove to a Local Credit Union and the teller said the account of the seller was invalid. I had to drive 30 miles round trip to the Credit Union so I am out on the gas with nothing to show for my efforts.

I wrote Bitquick about the invalid account number and also ask about why I was limited to .250194 Bitcoin.
A Chad answered back that same evening apologizing but did not provide an answer to my question about the limited purchase ability.

I sent another email the same evening asking about the low limits with no answer as of this writing.

This type of information should be listed on the web site so customers would be informed before they do business with Bitquick.

I see this refusal to answer direct questions as a lack of professional courtesy.

I will not be able to recommend Bitquick until I have several successful transactions.
At this time I do not trust them.

I emailed Bitquick about there ID policies. I just want to know how it works so I can be prepared.
6 days later they answered that they would ask for an ID after I had made a purchase.
This is after the seller has you deposit. A smart business would ask for an ID when placing a hold.
This procedure allows Bit quick to state your ID as Invalid and allows Bitquick to keep your funds.

Yesterday (02/02/2017) I attempted a small buy transaction thru Bitquick.
I found that I could only purchase .250194 Bitcoin no matter what amount I put in, as I tried 5 times to purchase amounts up to .2650
bitcoin. Bitcoin provided a name and a Bank Account for the same seller every time. I finally decide to accept the amount they were allowing me to purchase. I drove to a Local Credit Union and the teller said the account of the seller was invalid. I had to drive 30 miles round trip to the Credit Union so I am out on the gas with nothing to show for my efforts.

I wrote Bitquick about the invalid account number and also ask about why I was limited to .250194 Bitcoin.
A Chad answered back that same evening but did not provide an answer to my question about the limited purchase ability.

I sent another email the same evening asking about the low limits with no answer as of this writing.

This type of information should be listed on the web site so customers would be informed before they do business with Bitquick.

I see this refusal to answer direct questions as a lack of professional courtesy.

I will not be able to recommend Bitquick until I have several successful transactions.
At this time I do not trust them.

I sent Bitquick an email asking the policy on this very matter.
They reused to answer my questions.
There is something very dark in their closet.

I am Not impressed with the Quality of the Customer Service as it is non-existent from my experience.
And yes I used orders@bitquick.co for the attempted contact.

Previous poster stated that his email to Bitquick Customer Service was answered in 1 hour.

I sent an email with several questions 2 days ago that has never been answered. IMO they trashed the email.

I ask how the request for ID was implemented and how is it triggered. (Does one upload or email a scanned copy of DL or is a camera required?) This is not explained on the web pages. I want to know how it works before I send money as I do not have a web cam. I have no problem providing an ID.

I do not like the fact that after the seller has your funds, Bitquick then for some unknown reason decides to ask for ID. This ID check should be upfront before one send his money, because if Bitquik decides to reject ones ID, then if that person does not have what is required to provide the ID (like having a web cam) then Bitquick is going to profit highly by keeping your coins which is an illegal criminal act.

I also ask:
On your web site where you have Banks and Credit Unions listed that provide the Co-op shared network services. There are quotes under each type of bank that states different amounts of Bitcoin value for a particular Bank.

I do not understand the relevance as on the previous screen I can already see how much Bitcoin my money will buy.

Could you explain the relevance?

Honest concise answers are all anyone could ask for but I got nada.

Why does anyone attempt to get answers to their questions multiply times when one attempt should be all that is required from any Honest upstanding Business.

It boils down to very bad Customer Relations and without the customers you are out of business. Some people just do not understand the concept. All aspects of a businesses policies should be published for all to see before they decide to do business with any company. It is called full disclosure.

Looks like they do not want the 2% Commission they could make from my Bitcoin buys.

I am Not impressed with the Quality of the Customer Service as it is non-existent from my experience.
And yes I used orders@bitquick.co for the attempted contact.

Previous poster stated that his email to Bitquick Customer Service was answered in 1 hour.

I sent an email with several questions 2 days ago that has never been answered. IMO Bitqick trashed the email.

I ask how the request for ID was implemented and how is it triggered. (Does one upload or email a scanned copy of DL or is a camera required?) I could not find this data on the web pages. I want to know how it works before I send money as I do not have a web cam. I have no problem providing an ID.

I do not like the fact that after the seller has your funds, Bitquick then for some unknown reason decides to ask for an ID. This ID check should be upfront before one sends his money, because if Bitquik decides to reject ones ID, then if that person does not have what is required to provide the ID (like having a web cam) then Bitquick is going to profit highly by keeping your coins which is an illegal criminal act.

I also ask:
On your web site where you have Banks and Credit Unions listed that provide the Co-op shared network services. There are quotes under each type of bank that states different amounts of Bitcoin value for a particular Bank.

I do not understand the relevance as on the previous screen I can already see how much Bitcoin my money will buy.

Could you explain the relevance?

Honest concise answers are all anyone could ask for but I got nada.

Why does anyone attempt to get answers to their questions multiply times when one attempt should be all that is required from any Honest upstanding Business.

It boils down to very bad Customer Relations and without the customers you are out of business. Some people just do not understand the concept. All aspects of a businesses policies should be published for all to see before they decide to do business with any company. It is called full disclosure.

Looks like they do not want the 2% Commission they could make from my Bitcoin buys.