Back a few weeks ago, I received an email saying my exchange rate was at around 180$USD/BTC at the time of my quote, and that my order (once it had completed a few days after my initial transaction) was completed correctly.
In my order, after fees, it said I would be receiving 96.01$ worth of BTC (104$ total paid. 0.05$ kiosk fee, 3.95$ fee to zipzap, leaving a 100$ payment to Bitinstant, paying 3.99% to fees for transaction type of zipzap>bitcoin address).
So by my math, I should have received approximately .5333889 BTC (96.01$/(180$/BTC))
I received .39751218 BTC, and I don't see anywhere on the BitInstant site (which was linked to me in the email) where another 20% in fees would come from, and .1BTC would be quite generous for a miner's fee.
I asked on here on the forum thread and sent a support email asking about this, and I haven't heard back anything about this beyond the automated response from the support email. Can I at least be told where my logic fails me if I did in fact receive the correct amount?
Info from initial transaction:
BitInstant
Quote ID 89935216-bf5d-4c9e-a905-c4fc70cea390
Event ID 34ac2998-322f-4145-8fe1-f2c656fc2868
Amount you will receive $96.01 USD
ZipZap
Account Number: 705784734
Recieve Code: 9611